Cheyenne Nowaczyk
Mesa,AZ
Summary
Energetic Event Manager with 9 years of combined success in event and project management. Seeking the role of Member Services Assistant Manager at Scottsdale National Golf Club to leverage leadership, service, and organizational skills to enhance member experiences and uphold the club's commitment to excellence.
Overview
10
10
years of professional experience
Work History
Event Manager
Niki Jorgensen Event Collective
03.2022 - Current
- Executed investment firm gala of 550+ attendees.
- Led corporate staffing company's conflict resolution team building event for 130+ employees.
- Managed administrative and operational logistics, including generating proposals, budget management, event timelines, and event booking.
- Organized vendors to cultivate an impactful and seamless experience throughout the entirety of the event.
- Collaborated with venues, providing alerts on unforeseen situations, while addressing employee and vendor counseling concerns.
- Maintained a cohesive and accountable team with a strong focus on team needs and service excellence.
Business Development Manager
Home Makeover Creations
11.2021 - Current
- Monitored market trends by creating SEO-driven content utilizing Google Business, Instagram, and local community Facebook groups as high-worth platforms to gain unpaid traffic by 96%.
- Developed new proposals, contracts, and procedures to draw in more clients and streamline work operations.
- Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
- Coordinated staffing and communicated effectively with employees to attain project deadline completion.
Trainer
Edupoint Educational Services
06.2019 - 11.2021
- Leveraged proficiency in member database management and CRM systems to streamline and enhance customer relations, which led to 75% training retention.
- Led e-learning trainings to key-stakeholders, fostering positive, accountable, and productive work environments.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Delivered successful client training sessions resulting in top 10% client comprehension rate and notable advancements in module utilization.
English Teacher
Shadow Ridge High School
07.2016 - 06.2019
- Resolved student and parent concerns and inquiries promptly and efficiently, resulting in 89% satisfaction survey from parents.
- Implemented communication reports and conducted state-mandated training through data-driven results, ensuring students, parents, and administration were informed daily.
- Created daily lines of communication with superiors through targeted interventions, data analysis, and student counseling.
- Developed and maintained relationships with staff, students, and parents, creating a welcoming environment.
Student Support Services Peer Mentor
Northern Arizona University
08.2013 - 05.2016
- Mentored 15 first-generation students previously in foster care, considered homeless, and/or under legal guardianship, providing guidance and leadership.
- Received award as "Peer Mentor of the Year" for best individual example of student outreach.
- Fostered a positive and accountable environment by achieving the highest level of student retention at 98%.
Education
Bachelor of Science - Secondary Education
Northern Arizona University
Flagstaff, AZ05.2016
Skills
- Event Operations
- Microsoft Applications
- CRM Systems
- Supervisory Management
- Counseling and Mentorship
- Strong Organization
- Self-Management
- Self-Motivation
- Service Standards
Accomplishments
- Successfully increased client satisfaction scores by 97% within two years.
- Streamlined event operations procedures resulting in 90% increase in vendor organization and seamless event execution.
- Fostered a positive and productive working environment by hiring, coaching, and developing schedules for the team.
Key Achievements:
Timeline
Event Manager
Niki Jorgensen Event Collective
03.2022 - Current
Business Development Manager
Home Makeover Creations
11.2021 - Current
Trainer
Edupoint Educational Services
06.2019 - 11.2021
English Teacher
Shadow Ridge High School
07.2016 - 06.2019
Student Support Services Peer Mentor
Northern Arizona University
08.2013 - 05.2016
Bachelor of Science - Secondary Education
Northern Arizona University
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