Cheyenne Owens
Panama City
Summary
Detail-oriented finance professional skilled in credit analysis, loan processing, and underwriting support. Expertise in evaluating financial information and managing high-volume transactions while ensuring compliance and delivering excellent customer service. Aiming to leverage experience in a Loan Underwriter or Loan Officer role that offers long-term growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Purchase & Consignment Manager
Camping World
Panama City
11.2023 - Current
- Managed used inventory acquisition, valuation, and consignment operations to optimize stock turnover in high-volume dealership
- Monitored current market trends and vehicle values to inform strategic purchasing decisions
- Negotiate purchase agreements and consignment contracts while maintaining positive customer relationships
- Participate in Manheim and ADESA auctions to source and evaluate inventory opportunities
- Maintain consistent lead follow-up and customer communication throughout the purchasing process
- Coordinated inventory management to maintain optimal stock levels and availability.
- Collaborated with multiple departments to enhance documentation accuracy and streamline transaction processing
- Developed operational processes to streamline tasks and improve team efficiency.
Finance Manager
Camping World
Panama City
10.2022 - 11.2023
- Prepared, processed, and submitted loan applications while ensuring accuracy and compliance with lender requirements
- Reviewed and analyzed customer credit reports to support financing approvals and lender decisions
- Cultivated relationships with lenders and financial institutions, securing tailored financing solutions for customers
- Guided customers through financing options, loan structures, and protection products to meet individual financial needs
- Consistently exceeded finance and sales performance goals in a fast-paced environment
- Supported and motivated sales team, enhancing customer experience and streamlining operational processes
- Ensured confidentiality and compliance while handling sensitive financial and personal information
- Oversaw compliance with financial regulations and internal policies.
- Executed Florida title documentation and compliance paperwork using the TitleTec system
RV Sales Associate
Camping World
Panama City
12.2021 - 09.2022
- Assisted customers throughout the RV
purchasing process by identifying needs and presenting suitable options - Demonstrated products and clarified financing and ownership benefits to enhance customer understanding
- Built strong customer relationships through effective communication and follow-up
- Partnered with finance department to facilitate loan and purchase transactions, ensuring smooth processes
- Consistently contributed to dealership sales goals and customer satisfaction objectives
Business Development Representative
Camping World
Panama City
04.2021 - 12.2021
- Generated and qualified leads through consistent customer outreach and follow-up
- Enhanced conversion opportunities through effective communication and relationship-building
- Managed high-volume inbound and outbound customer communications to support sales objectives
- Scheduled appointments and coordinated customer interactions with the sales team
- Maintained detailed customer records and activity tracking within CRM systems
Underwriter
Senior Life Insurance Company
Thomasville
08.2018 - 04.2021
- Conducted insurance risk assessments and underwriting evaluations, ensuring optimal coverage options for clients
- Reviewed client information and documentation, facilitating informed policy approval decisions
- Ensured compliance with state regulations and company underwriting guidelines
- Assisted clients in selecting life insurance coverage aligned with their financial needs and goals
- Cultivated strong client relationships, delivering professional and accurate policy guidance to enhance customer satisfaction
- Consistently exceeded company performance metrics in a high-volume call environment
- Managed a minimum of 500 outbound calls daily while maintaining productivity and service standards
Education
Thomas County Central High School
Thomasville, GeorgiaSkills
- Consumer Lending
- Loan Processing
- Loan Application Processing
- Credit Analysis
- Financial Documentation Review
- Risk Assessment
- Underwriting Support
- Lender Relations
- Compliance & Regulatory Adherence
- Title Processing & Documentation
- Contract Review
- Negotiation & Closing
- Sales & Finance Consultation
- CRM & Dealer Management Systems
- Customer Relationship Management
- Identity Theft Prevention
- Multi-Tasking in High-Volume Environments
- Time Management & Organization
- Team Collaboration & Leadership
- Time Management & Organization
Certification
- Florida Notary Public
- Mass Media Certification
Software & Systems
- Salesforce
- Dealertrack
- AppOne
- IDS
- VinSolutions
- TitleTec
Timeline
Purchase & Consignment Manager
Camping World
11.2023 - Current
Finance Manager
Camping World
10.2022 - 11.2023
RV Sales Associate
Camping World
12.2021 - 09.2022
Business Development Representative
Camping World
04.2021 - 12.2021
Underwriter
Senior Life Insurance Company
08.2018 - 04.2021
Thomas County Central High School