A student with experience in community outreach & mental health awareness. Skilled in effective communication, problem-solving, and adapting to dynamic environments. Known for reliability, teamwork, and achieving tangible results. Possesses relevant technical skills and disciplined approach, consistently aligning with organizational goals.
Overview
11
11
years of professional experience
2
2
Certifications
3
3
years of post-secondary education
Work History
Server/Bartender
Number 9 Grill
Cambridge City, IN
04.2021 - Current
Provided exceptional customer service, ensuring guest satisfaction and repeat business.
Managed multiple tables efficiently during peak hours, optimizing workflow and service delivery.
Collaborated with kitchen staff to ensure timely food preparation and accurate order fulfillment.
Trained new servers on menu offerings, service standards, and operational procedures.
Resolved customer complaints effectively, fostering a positive dining atmosphere and loyalty.
Cultivated warm relationships with regular customers.
Bar Manager
Wings Etc
Muncie, IN
01.2021 - 04.2021
Managed daily bar operations, ensuring efficient service and customer satisfaction.
Developed and implemented innovative beverage menus to enhance guest experience.
Trained and mentored staff on drink preparation techniques and customer engagement strategies.
Monitored inventory levels, ordering supplies to maintain optimal stock without excess waste.
Server/Bartender
Buffalo Wild Wings
Richmond, IN
03.2018 - 02.2021
Resolved customer complaints promptly, fostering a welcoming environment for guests.
Conducted regular table checks to ensure guest satisfaction and address needs proactively.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Home Health Aide
Synergy Home Care, Home Health Care
Richmond, IN
02.2015 - 08.2017
Provided personal care assistance to clients, ensuring comfort and safety during daily activities.
Monitored clients' health status, reporting changes to medical professionals for timely interventions.
Assisted with medication management, ensuring adherence to prescribed schedules and dosages.
Developed individualized care plans in collaboration with healthcare teams to meet client needs effectively.
Fostered strong relationships with clients and families, promoting trust and open communication regarding care needs.
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Psychiatric Technician
Reid Health
Richmond, IN
08.2016 - 05.2017
Monitored patient behavior and mental health needs to ensure safety and compliance with treatment plans.
Assisted in implementing individualized care strategies tailored to each patient's unique circumstances.
Collaborated with multidisciplinary teams to coordinate effective treatment interventions for diverse populations.
Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
Charted on each patient daily.
Treated clients and families with respect and dignity.
Took and monitored vital signs, administered medications, and managed patient behavior.
Established trust with patients, facilitating more effective treatment and rehabilitation.
Maintained detailed patient records, ensuring compliance with healthcare regulations and privacy laws.
Education
Associate of Applied Science - Healthcare Specialist
Ivy Tech Community College of Indiana
Richmond, IN
12-2022
Bachelor of Science - Psychology
Indiana University East
Richmond, IN
08.2023 - Current
Skills
Strong work ethic
Team collaboration
Relationship management
Task prioritization
Positive and professional
Leadership
Mental health support
Professional boundaries
HIPAA requirements
Attention to detail
Cultural sensitivity
Accomplishments
Collaborated with team of 4 in the development of the research project: The Value of Online Movie Ratings: A Statistical Analysis of Professional Ratings.
Presented research at the MPA in Chicago 2026
Uses SPSS proficiently to create statistical analyses
Created, managed, advertised, and presented a 6-session Stress Reduction Skills workshop for college students (2026)
Presented a summary of the skills workshop at the IUE Mental Health Summit (2026)
Certification
Pre-Nursing Studies, Ivy Tech Community College - 2022
Adult MFHA (2024)
Timeline
Bachelor of Science - Psychology
Indiana University East
08.2023 - Current
Server/Bartender
Number 9 Grill
04.2021 - Current
Bar Manager
Wings Etc
01.2021 - 04.2021
Server/Bartender
Buffalo Wild Wings
03.2018 - 02.2021
Psychiatric Technician
Reid Health
08.2016 - 05.2017
Home Health Aide
Synergy Home Care, Home Health Care
02.2015 - 08.2017
Associate of Applied Science - Healthcare Specialist