Cheyenne Sikora
Millsboro,DE
Summary
Multitasking individual with excellent communication and interpersonal skills. Server with 9+ years of experience in food and preparation. My strengths include managing customers in high volume. Proficient in front end and back end point of sale with software's such as Microsoft Excel,Word, Square, Touch Bistro, TOAST, Closer and Revel. Delaware ABS (Alcoholic Beverage Server) Certified.
Overview
12
12
years of professional experience
Work History
Server/Bartender/Banquet
Centennial Golf Course
09.2022 - 10.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server/Bartender/Hotess/Phone Operator
Candlelight Inn
03.2015 - 04.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Waitress/Hostess/Runner
Sofia's Pizzeria
03.2012 - 08.2013
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed and reset tables to keep dining room and work areas clean.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
Cashier/Front End
Stop & Shop
03.2012 - 08.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Addressed customer needs and made product recommendations to increase sales.
Education
Associate of Arts -
Westchester Community College
Valhalla, NY06.2015
High School Diploma -
Harrison High School
Harrison, NY06.2013
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Cleanliness standards
- Sales expertise
- Sales Techniques
- Documentation skills
- Time Management
- Multitasking and Organization
Timeline
Server/Bartender/Banquet
Centennial Golf Course
09.2022 - 10.2023
Server/Bartender/Hotess/Phone Operator
Candlelight Inn
03.2015 - 04.2023
Waitress/Hostess/Runner
Sofia's Pizzeria
03.2012 - 08.2013
Cashier/Front End
Stop & Shop
03.2012 - 08.2013
Associate of Arts -
Westchester Community College
High School Diploma -
Harrison High School