Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cheyenne Simmons

Milwaukee

Summary

Adept in HIPAA compliance and healthcare coordination. Skilled in critical thinking and adaptive decision-making, I excelled in providing emotional support to patients while optimizing transportation budgets, ensuring timely and safe delivery of services to diverse clients.

Also proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

9
9
years of professional experience

Work History

Medical Transportation Specialist

Omnicare
06.2024 - 03.2025
  • Provided emotional support to patients experiencing anxiety or fear during medical transports, easing their concerns while maintaining a calm environment.
  • Managed a high volume of inbound calls, adeptly navigating multiple systems while maintaining focus on customer needs.
  • Provided exceptional support to Medicare beneficiaries, guiding them through coverage options and plan details.
  • Coordinated dispatching of many drivers to accomplish daily delivery requirements.
  • Managed transportation budgets, identifying cost-saving opportunities and making data-driven decisions to optimize spending.
  • Provided timely transportation of diverse clients to healthcare facilities.

Security Officer

St. Camillus
02.2020 - 02.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked and verified photo identification prior to granting facility access.
  • Reported suspicious activities and persons to law enforcement.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.

Transport Driver

Kinder Care Daycare
04.2016 - 01.2020
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained high customer satisfaction by working quickly and accurately.
  • Navigated challenging road conditions to deliver goods securely in various weather situations.
  • Maintained a clean driving record, adhering to all traffic laws and safety regulations.
  • Contributed to the company''s reputation as a reliable transporter, consistently meeting or exceeding performance expectations.
  • Inspected vehicles before and after trips to verify safe and reliable operation.
  • Complied with federal, state and local laws and regulations to reduce risks.

Education

High School Diploma -

Messmer High School
Milwaukee, WI

Bachelor of Science - Cyber Security

Western Governors University
Salt Lake City, UT
01-2027

Skills

  • HIPAA compliance
  • Scheduling appointments
  • Adaptive decision making
  • Defensive driving
  • Healthcare coordination
  • Patient care
  • Customer service
  • Critical thinking
  • Data entry
  • Computer proficiency
  • General security
  • Report writing
  • Incident reporting
  • Complex Problem-solving
  • Patrol operations
  • Emergency response

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Medical Transportation Specialist

Omnicare
06.2024 - 03.2025

Security Officer

St. Camillus
02.2020 - 02.2024

Transport Driver

Kinder Care Daycare
04.2016 - 01.2020

High School Diploma -

Messmer High School

Bachelor of Science - Cyber Security

Western Governors University

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Cheyenne Simmons