Jumirea Fields
Jackson,MS
Summary
I am a dedicated person who loves to learn new things and thrive to accomplish them. I am always up for a challenge within my work environment ! I am a devoted worker/leader and don't mind extending my helping hand when in need . I don't run from my duties nor do I spend time debating on them. I am very determined and eager to become part of a company that's willing to have an outgoing and spontaneous worker!
Overview
8
8
years of professional experience
Work History
Medical Transportation Specialist
MTM Transportation
04.2019 - 03.2025
- Trained new hires on company policies, procedures, and best practices in medical transportation services.
- Provided emotional support to patients experiencing anxiety or fear during medical transports, easing their concerns while maintaining a calm environment.
- Implemented feedback from supervisors to continually improve performance and quality of service provided to clients.
- Educated patients and their families on the importance of adhering to pre-transport requirements, such as fasting guidelines or medication schedules.
- Increased efficiency in scheduling by optimizing routes for multiple patients'' pickups and dropoffs.
CVS/Commercial Assistant
Continuum Global Solutions
06.2017 - 02.2019
- Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
- Expanded knowledge on medical terminology and insurance policies through continuous learning initiatives, enhancing accuracy in communication with clients.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
Education
High School Diploma -
Lanier High School
Skills
- Patient transport
- Route optimization
- Scheduling efficiency
- Medical terminology
- HIPAA compliance
- Communication skills
- Conflict resolution
- Time management
- Scheduling appointments
- Healthcare coordination
- Multitasking
- Problem-solving abilities
Timeline
Medical Transportation Specialist
MTM Transportation
04.2019 - 03.2025
CVS/Commercial Assistant
Continuum Global Solutions
06.2017 - 02.2019
High School Diploma -
Lanier High School
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