CHEYENNE SMITH
Bossier City
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Virtual Teller
Barksdale Federal Credit Union
04.2023 - Current
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Processed customer transactions promptly, minimizing wait times.
- Educated customers on use of banking website and mobile apps.
Member Service Representative
Barksdale Federal Credit Union
12.2022 - 04.2023
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Key Carrier
TJ Maxx
03.2021 - 09.2022
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Trained and supervised new employees to apply best practices in customer service and store operations.
Bridal Consultant
David's Bridal
03.2020 - 12.2020
- Skilled at working independently and collaboratively in a team environment.
- Developed strong rapport with customers and created positive impression of business.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
06.2024
Associate In Science (A.S.) - Criminal Justice
Bossier Parish Community College
05.2019
Skills
- Drawer balancing
- Account updating
- Banking law compliance
- Regulatory compliance
- Exceptional communication
- Cash counting
- Data inputting
- Delegation
- Store operations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteTimeline
Virtual Teller
Barksdale Federal Credit Union
04.2023 - Current
Member Service Representative
Barksdale Federal Credit Union
12.2022 - 04.2023
Key Carrier
TJ Maxx
03.2021 - 09.2022
Bridal Consultant
David's Bridal
03.2020 - 12.2020
Associate In Science (A.S.) - Criminal Justice
Bossier Parish Community College
Bachelor of Arts - Psychology
Southern New Hampshire University
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