Cheyenne N. Thompson
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
Work History
Medical Office Receptionist
Advanced Ear, Nose & Throat Associates
Jacksonville, Florida
06.2021 - Current
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Pulled charts and prepared for nurse and doctor assessments.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Maintained current and accurate medical records for patients.
- Used EclinicalWorks to schedule appointments for doctor visits and procedures.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Welcomed 60-75 patients and visitors per day via telephone and in-person
Certified Nursing Assistant
Sundale Nursing Home
Morgantown, West Virginia
01.2019 - 05.2021
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted residents with Activities of Daily Living
- Maintained best-in-class standards for individualized care in 45-bed unit by continuously checking in with patients and families and quickly providing care
- Cared for residents in the assisted living facility and delivered high-quality support to meet resident's needs
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels
Law Office Intern
KUHN & HAINES, LLC
KEYSER, WV
01.2021 - 05.2021
- Organized case files past and present into easily accessible storage
- Assisted attorneys with reviewing and organizing witness reports.
- Assisted up to two lawyers at time.
Office Intern
Alzheimer’s Association
Morgantown, WV
05.2019 - 08.2019
- Completed clerical tasks such as filing, copying, and distributing mail.
- Supported various company departments by answering phones, faxing, copying packets, and mailing correspondence.
- Sorted and organized files, spreadsheets, and reports.
- Collaborated with local businesses to donate food & drinks for the annual fundraiser for the Walk to End Alzheimer's
- Operated multi-line telephone system to answer 50-100 calls per day, making outgoing calls and taking messages
- Organized documents and routed to correct recipients
- Developed correspondence letters, memos, and emails
WVU Night staff worker, •Desk Worker
WVU
11.2017 - 05.2018
- Offered exceptional customer service to all guests.
- Monitored students coming in after normal business hours to ensure students' safety
- Monitored student guest checking in and out of WVU student dorms
- Ensured safety by doing hourly checks to ensure student safety on every floor in the dorm
- Handled 50 calls per day to address customer inquiries and concerns
- Improved operations through consistent hard work and dedication
Certified Nursing Assistant
Genesis Healthcare Dawnview Center
Fort Ashby, WV
04.2016 - 08.2016
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted residents on activities of daily living
- Maintained best-in-class standards for individualized care in 35-bed unit by continuously checking in with patients and families and quickly providing care
- Cared for residents in assisted living facilities and delivered high-quality support to meet needs
Education
Bachelor of Science - Health Informatics and Information Management
West Virginia University
Morgantown, WV05.2021
High School Diploma -
Keyser High School
Keyser, WV05.2016
Health Sciences Essential - Health Sciences
Mineral County Technical Center
Keyser, WV05.2016
Skills
- Flexible and Adaptable
- Data Entry and 10-Key
- Data Entry
- Multitasking and Prioritization
- Microsoft Office
- Data Recording
- Reliable and Punctual
- Record Sorting and Filing
- Mail Sorting and Routing
- Attention to Detail
- Prioritization and Time Management
- Self-Motivated
Timeline
Medical Office Receptionist
Advanced Ear, Nose & Throat Associates
06.2021 - Current
Law Office Intern
KUHN & HAINES, LLC
01.2021 - 05.2021
Office Intern
Alzheimer’s Association
05.2019 - 08.2019
Certified Nursing Assistant
Sundale Nursing Home
01.2019 - 05.2021
WVU Night staff worker, •Desk Worker
WVU
11.2017 - 05.2018
Certified Nursing Assistant
Genesis Healthcare Dawnview Center
04.2016 - 08.2016
Bachelor of Science - Health Informatics and Information Management
West Virginia University
High School Diploma -
Keyser High School
Health Sciences Essential - Health Sciences
Mineral County Technical Center