Amanda Piper
Russellville,KY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level certified professional coding position. Ready to help achieve company goals and gain experience with expanding my knowledge and skill set in a medical coding career.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Office Receptionist
Lexington Clinic
05.2009 - 11.2012
- Increased office productivity by multitasking efficiently and handling multiple responsibilities simultaneously.
- Handled sensitive situations compassionately when dealing with distressed patients.
- Scheduled patients for laboratory and radiology testing and provided them with necessary instructions and information pertaining to their scheduled tests.
- Entered laboratory and radiology test orders into the computer system with corresponding CPT codes and ICD-10-CM codes.
- Obtained prior authorizations when necessary and communicated with insurance companies on a daily basis.
- Scheduled referrals and faxed or emailed orders and notes pertaining to the appointment to the provider's office.
- Answered incoming calls on multi-line phones and took messages that were sent to the provider or appropriate medical staff. This included prescription refill requests, requests for testing results, etc.
Medical Office Receptionist
Miami Valley Cardiologists, Inc.
01.2007 - 05.2009
- Contributed to a welcoming atmosphere by greeting patients warmly upon arrival.
- Streamlined the check-in process for patients, resulting in reduced wait times and increased satisfaction.
- Updated demographics regularly on electronic health record systems ensuring accuracy and up-to-date information accessible during visits.
- Managed high call volumes, directing calls to appropriate departments while providing accurate information to callers.
- Assisted in billing processes, ensuring accurate records and timely payments from insurance companies and patients.
- Facilitated smooth workflow within the practice by communicating effectively with colleagues across various departments.
- Received, recorded and filed medical payments by check, cash and credit card.
Education
No Degree - Medical Billing And Coding
Ed2go
Online 05.2024
High School Diploma -
Shawnee High School
Springfield, OH05.2005
Skills
- Understanding of Medical Terminology
- Medical Billing and Coding
- Insurance Claims and Verification
- HIPAA Compliance
- Patient Scheduling
- Organization and Time Management
- Adaptable and Flexible
- Problem-Solving
Affiliations
- Member of the AAPC since January 2024
Certification
Certified Professional Coding (CPC) certification obtained May 2024
Timeline
Medical Office Receptionist
Lexington Clinic
05.2009 - 11.2012
Medical Office Receptionist
Miami Valley Cardiologists, Inc.
01.2007 - 05.2009
No Degree - Medical Billing And Coding
Ed2go
High School Diploma -
Shawnee High School
Certified Professional Coding (CPC) certification obtained May 2024
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