Cheyenne Watson
Bolivia,NC
Summary
Dynamic Maintenance Administrator at Town Bank with a proven track record in optimizing maintenance strategies and reducing downtime. Expert in work order management and scheduling coordination, I leverage strong problem-solving abilities to enhance operational efficiency and drive continuous improvement. Committed to delivering exceptional results through effective communication and team collaboration.
Overview
6
6
years of professional experience
Work History
Maintenance Administrator
Town Bank
Oak Island, NC
02.2024 - Current
- Analyzed trends in work order data to identify recurring issues, leading to more targeted and effective maintenance strategies.
- Reduced downtime by efficiently coordinating maintenance tasks and prioritizing urgent requests.
- Managed maintenance schedules for multiple facilities, ensuring timely completion of all required tasks.
- Identified opportunities for process improvements within the maintenance department, leading to increased efficiency and effectiveness.
- Scheduling maintenance task for employees to execute, processing work orders , estimates and invoices
Bookkeeper
Watsons Drywall & Home Improvement LLC
Bolivia, NC
02.2019 - Current
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Completed payroll for employees and maintained detailed records of procedures.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reconciled and corrected issues with financial records.
Office Manager
Watsons Drywall & Home Improvement LLC
Bolivia, NC
02.2019 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Marketing Executive
Watsons Drywall & Home Improvement LLC
Bolivia, NC
02.2019 - Current
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Planned and executed events and marketing programs to increase qualified leads.
- Planned and executed marketing campaigns to target groups, areas and wider community.
- Completed and submitted monthly and yearly reports to support executive decision making.
Education
High School Diploma Equivalent -
Cape Fear Community College
Wilmington, NCSkills
- Repair management
- Maintenance planning
- Work order management
- Scheduling coordination
- Budgeting and cost control
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Leadership skills
- Problem-solving abilities
- Multitasking
- Dependable and consistent
- Multitasking Abilities
- Reliability
- Excellent communication
- Troubleshooting skills
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Job prioritizing
- Decision-making
- Professional communication
- Relationship building
- Customer relations
- Operational efficiency
- Data entry and analysis
- Team building
- Analytical and critical thinking
- Visual inspection
- Task prioritization
- Stress tolerance
- Employee motivation
- Safety standards
- Worker training
- Self motivation
- Interpersonal skills
- Analytical thinking
- Conflict resolution
- Goal setting
- Risk assessment
- Professionalism
- Interpersonal communication
- Materials and labor costing
- Quality control
- Strategic planning
- Schedule management
- Maintenance scheduling
- Staff supervision
- Workflow management
- Preventive Maintenance
- Time management abilities
- Continuous improvement
- Inventory management
- Adaptability
- Written communication
- Personnel skill assessments
- Quality assurance
- Personnel management
- Crisis management
- Technical understanding
Timeline
Maintenance Administrator
Town Bank
02.2024 - Current
Bookkeeper
Watsons Drywall & Home Improvement LLC
02.2019 - Current
Office Manager
Watsons Drywall & Home Improvement LLC
02.2019 - Current
Marketing Executive
Watsons Drywall & Home Improvement LLC
02.2019 - Current
High School Diploma Equivalent -
Cape Fear Community College