Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Cheyenne Watson-Young

Dorchester,MA

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Supervisor

Lifetime Athletic Club
Westwood, MA
10.2018 - Current
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed sales transactions to prevent long customer wait times.
  • Provided ongoing training to address staff needs.
  • Answered product questions with up-to-date knowledge of sales and store promotions.

Manager

It’s All Good
Stoughton, MA
05.2021 - 09.2023
  • Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Video Editor

SMAC
Stoughton, MA
05.2023 - 06.2023
  • Collaborated with music editors to select passages and develop production scores.
  • Enhanced filmed segments with programmed computerized graphic effects.
  • Discussed sound requirements of pictures with sound effects editors.
  • Marked frames where particular shot or piece of sound is to begin or end.

Video Editor

Elite Madness
Dorchester, MA
07.2022 - 09.2022
  • Collaborated with creative team and director to align editing approach with artistic vision.
  • Completed sound design, sequence selection and compression for post-production purposes.
  • Edited video by adding graphics, titles, audio and special effects.
  • Analyzed video content for quality control and editorial corrections.

Shift Leader

Dunkin' Donuts - Massachusetts
11.2019 - 02.2022
  • Supervised and led employees to maintain productivity and customer service levels.
  • Served orders to customers at windows, counters and tables.
  • Operated cash register and received payment from customers in cash or credit form.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Education

Bachelor of Arts -

Emerson College
Boston, MA
06.2025

High school diploma -

Burlington High School
06.2021

Associate of Arts - Film and Video Production

Massasoit Community College
Brockton, MA

Skills

  • Sales Techniques
  • Training and Development
  • Project Planning
  • Recruitment and Hiring
  • Scheduling and Coordinating
  • Staff Training
  • Verbal and Written Communication
  • Adobe Premiere CC Expertise
  • Segment Trimming
  • Editing Team Leadership
  • Creative Thinking
  • Sequence Organization

Certification

Food Handler Certification

CPR Certified

Additional Information

  • Willing to relocate: Anywhere

Timeline

Video Editor

SMAC
05.2023 - 06.2023

Video Editor

Elite Madness
07.2022 - 09.2022

Manager

It’s All Good
05.2021 - 09.2023

Shift Leader

Dunkin' Donuts - Massachusetts
11.2019 - 02.2022

Supervisor

Lifetime Athletic Club
10.2018 - Current

Bachelor of Arts -

Emerson College

High school diploma -

Burlington High School

Associate of Arts - Film and Video Production

Massasoit Community College

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Cheyenne Watson-Young