Gianmarco Chavez
Little Falls,NJ
Summary
Strategic management team member skilled in team leadership and customer service. Proven ability to enhance sales through effective communication and problem-solving. Recognized for maintaining an organized store environment and delivering exceptional customer experiences, contributing to a positive shopping atmosphere.
Overview
7
7
years of professional experience
Work History
Supervisor
Finish Line, Inc
12.2021 - Current
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Worked closely with sales management to inspect sales process quality and prioritize opportunities for improvement.
- Managed cash transactions accurately, balancing daily deposits, receipts, and expenses for proper financial reporting.
- Led daily operations to enhance customer satisfaction and drive sales performance.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Sales Associate
Bob's Stores Footwear & Apparel
11.2018 - 10.2020
- Assisted customers in selecting footwear and apparel based on their preferences.
- Provided product knowledge to enhance customer shopping experiences.
- Resolved customer inquiries and concerns in a professional manner.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
Associate of Arts - Business Management
Bergen Community College
Paramus, NJSkills
- Sales Management
- Cash Transactions
- Leadership
- Customer service
- Sales techniques
- Problem solving
- Communication skills
- Critical thinking
Affiliations
- Soccer
Accomplishments
- Promoted to Management
Languages
English
Full Professional
Spanish
Full Professional
Personal Information
Education and Training
Business Administration
Marketing
Banking
Finance
Timeline
Supervisor
Finish Line, Inc
12.2021 - Current
Sales Associate
Bob's Stores Footwear & Apparel
11.2018 - 10.2020
Associate of Arts - Business Management
Bergen Community College
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