Summary
Overview
Work History
Education
Skills
Timeline
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Cheyenne Whitecloud

Retail
San Bernardino,CA

Summary

Hard-working customer service associate with 3+ years of experience in retail. Confident in my ability to work in both individual and team settings while adapting quickly to my role. I'm dedicated to the continuous improvement and overall impact of our teams success.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work History

Order Packer

Amazon LGB7
Rialto, CA
04.2021 - Current
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Completed daily orders with expert picking and packing of shipments.
  • Performed routine preventive maintenance, adjustments and lubrication on equipment and production tools to maintain proper operation.

Customer Service Associate

Lowes Home Improvement
Redlands, CA
03.2018 - 04.2021


  • Anticipated customers needs and provided them with high quality service while upholding the brands standards and values
  • Trained new hires on company procedures, policies and guidelines
  • Politely addressed any customer complaints and involving management when necessary
  • Maintained a clean, safe, and organized work environment
  • Received great recognition from customers and honor badges from management
  • Meticulously handled POS system transactions including credit, cash, exchanges and refunds to ensure seamless and accurate cash flow while also focused on answering phones in a timely manner
  • Ensured customers are satisfied with their visit before they leave

Order Picker

Amazon Fullfillment Center ONT6
Moreno Valley, CA
08.2017 - 03.2022
  • Attended company safety meetings and implemented new measures, which resulted in less incidents at work
  • Picked products from designated locations and transferred to appropriate areas for further processing.
  • Make sure all products are in good condition for shipping
  • Placed products on conveyors for final wrapping and shipment.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.

Education

High School Diploma -

Beaumont High School
Beaumont, CA
08.2013 -

Skills

Health & safety management

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Timeline

Order Packer

Amazon LGB7
04.2021 - Current

Customer Service Associate

Lowes Home Improvement
03.2018 - 04.2021

Order Picker

Amazon Fullfillment Center ONT6
08.2017 - 03.2022

High School Diploma -

Beaumont High School
08.2013 -

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Cheyenne WhitecloudRetail