Cheyenne Whitford
Norfolk,VA
Summary
Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Babysitter
Personal Employer
Norfolk, VA
11.2023 - Current
- Responsibly watched children while parents were out.
- Provided safe transportation to and from activities and events.
- Ensured physical and social well-being of each child.
- Took children to and from school and extra-curricular activities.
- Planned age-appropriate activities to help foster physical, mental, and emotional development.
Hostess
Ruby Tuesday
Norfolk, VA
10.2021 - Current
- Assisted staff by serving food and beverages or bussing tables.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Greeted customers, answered questions and recommended specials to increase profits.
- Provided excellent customer service by addressing customer needs promptly.
- Maintained a clean and organized dining area.
- Assisted servers in bussing tables when needed during busy periods.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Helped service staff handle demand by distributing food and beverages.
- Verified reservations and wait times with customers.
- Provided menus to customers and answered questions regarding menu items.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Assigned patrons to suitable tables according to server rotation.
- Spoke with patrons to drive satisfaction with food and service.
- Monitored dining area to assess server capacity and estimate wait times.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
- Greeted guests warmly upon arrival, seating them promptly.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Communicated with servers about new tables, changes in food availability and customer comments.
Room Attendant
Sundays blue box tanning salon
Norfolk, VA
04.2021 - 06.2021
- Completed day-to-day duties accurately and efficiently.
- Cleaned and sanitized tanning beds and rooms.
- Ensured that products were adequately stocked in accordance with company standards.
- Maintained a clean and sanitary environment in the salon at all times.
Education
High School Diploma -
Norview High School
Norfolk, VA06-2022
Skills
- Child Supervision
- Schedule Management
- Behavior Monitoring
- Light Housekeeping
- Guest Engagement
- High-Volume Dining
- Table Bussing
- Customer Service
Languages
English
Professional
Spanish
Elementary
References
References available upon request.
Timeline
Babysitter
Personal Employer
11.2023 - Current
Hostess
Ruby Tuesday
10.2021 - Current
Room Attendant
Sundays blue box tanning salon
04.2021 - 06.2021
High School Diploma -
Norview High School