Cheyenne Wood
Dallas,TX
Summary
Accomplished administrative professional with over 15 years of expertise in clerical support and customer service, consistently delivering exceptional service and ensuring seamless office operations. Proven ability to efficiently manage high-volume workloads without compromising accuracy or professionalism. Highly skilled in data entry, document management, multi-line phone systems, and scheduling, with a strong aptitude for swiftly and courteously resolving customer inquiries. Proficient in utilizing office software and CRM systems while maintaining confidentiality in handling sensitive information, showcasing strong interpersonal and communication skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Parts Clerk
Collision Rescue
Dallas, TX
03.2022 - Current
- Organized and maintained documentation efficiently.
- Handled incoming calls efficiently.
- Retrieved required materials.
- Recorded client details in system.
- Coordinated digital communication effectively.
- Performed administrative tasks efficiently.
- Processed customer payments efficiently.
Assistant
Jeffery Grass law firm
Plano, TX
09.2016 - 03.2022
- Managed filing tasks accurately.
- Executed bond posting procedures efficiently.
- Schedule appointments with clients
- Reviewed legal documents.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Data Entry Clerk/ Mailroom Clerk
Orion Financial
Southlake, TX
02.2016 - 09.2016
- Handled mail distribution tasks accurately.
- Input mortgage data into system.
- Conducted thorough scanning of documents to ensure accuracy.
- Managed electronic correspondence efficiently.
- Entered and updated information in databases.
Human Resources Assistant
Weatherford International - Drilling Services
Fort Worth, TX
11.2010 - 05.2011
- Streamlined paperwork processes.
- Managed phone communications with professionalism.
- Managed onboarding paperwork for new employees.
- Conducted comprehensive background checks.
- Handled multiple errands with precision.
Education
Associate - undefined
North Lake College
Irving, TX01.2013
High school or equivalent - undefined
North Lake College
03.2007
Skills
- Filing
- Pacer
- Data Entry
- Docket
- Scheduling
- Customer Service
- Outlook
- Cash Handling
- MS Office
- Microsoft Word
- Typing
- Administrative experience
- Office Administration
- Human Resources
- Phone Etiquette
- Clerical Experience
- Organizational Skills
Certification
Driver's License
Timeline
Parts Clerk
Collision Rescue
03.2022 - Current
Assistant
Jeffery Grass law firm
09.2016 - 03.2022
Data Entry Clerk/ Mailroom Clerk
Orion Financial
02.2016 - 09.2016
Human Resources Assistant
Weatherford International - Drilling Services
11.2010 - 05.2011
Associate - undefined
North Lake College
High school or equivalent - undefined
North Lake College