Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Cash Applications Supervisor
Phoenix Physical Therapy
Cranberry Township, PA
11.2023 - Current
Created and updated financial reports on frequent basis to present information to leadership teams.
Maintained accurate records of all incoming payments, including checks, wires, ACH deposits.
Prepared month-end close activities related to cash application functions.
Conducted regular training sessions for cash applications staff to ensure accuracy of payments.
Assisted other departments within the organization with resolving payment issues or disputes.
Actively participated in meetings discussing strategies for improving overall efficiency in the cash application process.
Cash Applications Specialist III
Phoenix Physical Therapy
Cranberry Township, PA
07.2021 - Current
Monitored cash flow projections on a daily basis and provided updates to senior management team.
Maintained detail records of all balancing activities on a Month to Month basis
Assist Manager in overseeing Cash Applications team.
Assisted with the development of new strategies for special projects.
Cash Application Specialist
Phoenix Physical Therapy
Cranberry Township, PA
08.2020 - Current
Reviewed and applied patient/insurance payments to accounts using Lockbox, ACH, and checks.
Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
Managed all payments processing, invoicing and collections emails.
Insurance Verification Specialist
North American Dental Group, Inc
New Castle, PA
06.2019 - 06.2020
Ensured that the most current version of provider contracts were stored in the database.
Responded promptly to offices inquiries regarding patient's benefits and eligibility status.
Navigated through multiple online systems to obtain documentation.
Front Desk Assistant
MedExpress Urgent Care
New Castle, PA
08.2018 - 06.2019
Greeted patients, determined purpose of visit and directed to appropriate staff.
Transmitted medical records and other correspondence by mail, e-mail, or fax.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Navigated through multiple online systems to obtain documentation.
Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
Education
Bachelor of Science - Finance
Slippery Rock University of Pennsylvania
Slippery Rock, PA
01-2018
Skills
Continuous Process Improvement
Goal Setting
Willing to Learn
Decision-Making
Staff Training
Workflow Coordination
In-Depth Research
References
References available upon request.
Timeline
Cash Applications Supervisor
Phoenix Physical Therapy
11.2023 - Current
Cash Applications Specialist III
Phoenix Physical Therapy
07.2021 - Current
Cash Application Specialist
Phoenix Physical Therapy
08.2020 - Current
Insurance Verification Specialist
North American Dental Group, Inc
06.2019 - 06.2020
Front Desk Assistant
MedExpress Urgent Care
08.2018 - 06.2019
Bachelor of Science - Finance
Slippery Rock University of Pennsylvania
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