Chhaya Kewalramani
New York
Summary
Organizational Change Management expert with over 13 years of experience in leading digital and enterprise transformations for major corporations. Proven track record in developing Change Management Functions and delivering strategic solutions that enhance operations in Life Sciences and Healthcare sectors. Skilled in project management and fostering growth through results-focused initiatives aligned with corporate objectives. Committed to embracing change and implementing improvements to drive effective organizational change.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assistant Vice President | Life Science and Healthcare
Genpact
New York
05.2023 - Current
- Managed LifeSciences and Healthcare change management portfolio, maintaining industry standards and adaptability.
- Partnered with key clients such as Kenvue, Sanofi, Pfizer, Otsuka, and others.
- Executed tailored change strategies to confront transformation challenges effectively.
- Led a dedicated team in implementing change management solutions for clients.
- Ensured successful delivery of change initiatives that met client needs and boosted satisfaction.
Senior Program Manager | Change Management
Amazon
New York
10.2021 - 05.2023
- Managed change management interventions for large-scale programs across Amazon Pharmacy in NA.
- Assessed need for change management and identified required support for various projects.
- Developed change management strategy aligned with program goals, roadmaps, and milestones.
- Executed change interventions including communications, training, and activation of change agents.
- Monitored readiness and tracked adoption metrics throughout implementation process.
Senior Program Manager | Change Management
Amazon
Prague
10.2021 - 08.2022
- Established change management function, framework, tools, and templates for Amazon Fin-Ops organization.
- Program managed change management interventions across Europe-wide initiatives.
- Oversaw various programs, including tool, process, vendor, and policy changes.
- Developed self-service change management model for small projects managed by project managers.
Senior Manager | Data Alliances & Partnerships
HCL Technologies
Los Angeles
10.2017 - 09.2021
- I lead the Data Partnership & Alliances for Digital Business of HCL, globally.
- I manage some of the strategic Data partnerships contributing to $25 Mn Influence revenues and direct revenue as license sale of $5M.
- Responsible for Joint revenues with Partners - License sell, Referral fees, Co-sell, Services Revenue Sell.
- Drive Annual & Quarterly Business plans with BU’s & Partners and enable leadership reviews for alignment of the same.
- Work closely with the Product teams of the Partners and HCL BU's for identifying solutions and building Capability in DNA.
- Geo based GTM’s such as Roadshows, Industry events and Account focused tailored GTM events to maximize EN Pipeline.
- Target NN accounts in synch with the Sales plan leveraging the partners and their network in these new accounts.
Senior Manager | Organizational Change Management
HCL Technologies
10.2017 - 09.2021
- Change Management Business Development - Supporting HCL's Go to Market activities for Change Management business development by engaging with clients in providing solutions to their problem statements in person meetings, design workshops, change assessments & responding to RFI/ RFPs.
- Projects - Driving employees, units and Organizations to change and evolve by leveraging change interventions.
Manager | People Change Management
Tech Mahindra
Noida
06.2016 - 09.2017
- Change management - Planned and implemented change management interventions - Town hall announcements, risks identification, risk mitigation, communication charter preparation, stakeholder identification, career management & on boarding.
- IT outsourcing strategy - Partnered with leadership for strategic business solutions and proposals for IT outsourcing scenarios for global engagements as an HCM expert across verticals in North America, Latin America, UK, Continental Europe and India.
- Client management – Identified client requirement and provided innovative solutions across the business sales cycle - RFI, RFP, human capital due diligence, MSA, HR workshops, contract negotiations.
- Workforce transition - Planned & implemented employee transition and restructuring exercise for engagements where-in employees transferred from client to TM complying with employment laws - ARD, TUPE, WARN Act etc.
Associate Manager | Human Change and Transition Management
HCL Technologies Ltd
Noida
04.2014 - 05.2016
- Merger & Acquisitions - Project managed 3 acquisitions of HCL Technologies- 2 US based acquisitions and 1 UK based acquisition across all stages - human capital due diligence, ecosystem assessment, signature, closure & integration.
- Business development - Was involved in 110+ Business proposals for clients via RFI / RFP submissions, employee cost analysis, due diligence, client interactions, mutual value discovery workshops, yellow pad sessions & BAFOs.
- Employee Partner - Seamlessly transferred employees of Microsoft in Seattle, Becton Dickinson in San Diego and New Jersey, Infor and ALU in India and USA to HCL Technologies by conduction Town hall meetings, driving career discussions/ HR discussions, preparing offer letters, Pre-transfer preparations, driving the Employee on boarding and induction sessions.
- Re-hiring / Recruitment of client employees – Led the process of Interviewing, shortlisting employee, releasing offer letters for employees in Seattle, San Diego, San Jose, New Jersey, Indi and UK in business transfer deals.
Assistant Manager | Project Management Consultancy
RITES Ltd
Bangalore
10.2009 - 05.2012
- Project Management Consultancy for Construction projects for the Government of Karnataka.
- Proposal submission for RITES to the Government of Karnataka as a bid manager.
- Project managed construction of Government engineering, Polytechnic colleges and First Grade in Karnataka, India.
- A Govt. of India Enterprise
Associate Software Engineer
Accenture Services Pvt. Ltd.
Mumbai
08.2009 - 10.2009
- Underwent Green field training with 120 trainees in Vikhroli facility in Mumbai, Maharashtra, India.
Education
MBA -
Symbiosis Institute of Business Management
Pune01.2014
B.Tech - Civil Engg.
Visvesvaraya National Institute of Technology
Nagpur, India01.2009
Civil Engineering -
RA Indian Institute of Technology
Madras01.2008
School- Xth & XIIth -
Bhavans B P Vidya Mandir
Civil Lines, Nagpur01.2005
Skills
- Change management
- Strategic planning
- Client relationship management
- Change strategy execution
- Team leadership
- Project management
- Change interventions
- Program management
- Problem solving
- Communication strategies
- Cross-functional collaboration
- Adoption metrics tracking
- Presentation skills
- Coaching
Certification
- Agile Foundations and Understanding of Scrum, 01/01/19
- SAFe for Teams, 01/01/19
- SAFe Portfolio Management, 01/01/19
- Leading SAFe, 01/01/19
Timeline
Assistant Vice President | Life Science and Healthcare
Genpact
05.2023 - Current
Senior Program Manager | Change Management
Amazon
10.2021 - 05.2023
Senior Program Manager | Change Management
Amazon
10.2021 - 08.2022
Senior Manager | Data Alliances & Partnerships
HCL Technologies
10.2017 - 09.2021
Senior Manager | Organizational Change Management
HCL Technologies
10.2017 - 09.2021
Manager | People Change Management
Tech Mahindra
06.2016 - 09.2017
Associate Manager | Human Change and Transition Management
HCL Technologies Ltd
04.2014 - 05.2016
Assistant Manager | Project Management Consultancy
RITES Ltd
10.2009 - 05.2012
Associate Software Engineer
Accenture Services Pvt. Ltd.
08.2009 - 10.2009
MBA -
Symbiosis Institute of Business Management
B.Tech - Civil Engg.
Visvesvaraya National Institute of Technology
Civil Engineering -
RA Indian Institute of Technology
School- Xth & XIIth -
Bhavans B P Vidya Mandir