Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Chheng Quach

8520 Ederville Rd,TX

Summary

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 7 years of experience. Highly effective and comfortable working with people at all levels in organization. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.

Overview

12
12
years of professional experience

Work History

Owner/operator

USA Donuts
7650 Glenview Drive, Texas
09.2016 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

Bank Teller

Resource One Credit Union
2501 E Hebron PKWY, Texas
01.2015 - 09.2016
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Reconciled cash drawer and resolved discrepancies.
  • Counted and packaged currency and coins.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Assistant Manager

Panda Express
4105 N Josey Ln, Texas
06.2010 - 12.2014
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Education

Bachelor of Arts - Business Administration And Management

The University of Texas At Dallas
Richardson, TX
05.2014

Skills

  • Change and Growth Management
  • Annual Planning
  • Effective Communicator and Public Speaker
  • Leadership and People Development

Languages

Cambodian
Full Professional

Timeline

Owner/operator

USA Donuts
09.2016 - Current

Bank Teller

Resource One Credit Union
01.2015 - 09.2016

Assistant Manager

Panda Express
06.2010 - 12.2014

Bachelor of Arts - Business Administration And Management

The University of Texas At Dallas

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Chheng Quach