CHI NGUYEN
SUWANEE,GA
Summary
Accomplished HR leader with extensive experience at Ford Vietnam, driving a 20% increase in employee engagement through strategic initiatives and adept change management. Proficient in talent acquisition and organizational development, leading to enhanced retention rates and improved operational efficiency. Committed to fostering a culture of continuous learning and diversity.
Overview
19
19
years of professional experience
Work History
HR STRATEGIC MANAGER
BHS Group VN
01.2021 - Current
- Company Overview: A Real Estate Group (Remote)
- Delivered tailored HR consulting services to address performance gaps for BHS Group, a Vietnam-based startup.
- Guided executive leadership teams on HR best practices, resulting in a 20% enhancement in employee engagement scores.
- Designed HR strategies that elevated company culture, improving employee retention with quit rate decreasing from 15% to 5%.
SEA HR DIRECTOR
Vesuvius
01.2020 - 06.2020
- Company Overview: Metal Flow Engineering - Southeast Asia.
- Managed Southeast Asian HR operations for a team of 4, resulting in significant improvements in both cost efficiency and workflow.
- Spearheaded SEA People Development initiatives to cultivate a culture of continuous learning.
- Developed region-specific performance management system to enhance workforce efficiency.
- Partnered with SEA Operation Director and South Asia HR VP in driving significant improvements in organizational efficiency.
- Southeast Asia
HR DIRECTOR
Vinfast
Hanoi, Vietnam
01.2019 - 06.2019
- Company Overview: Hanoi, Vietnam
- Facilitated smooth workforce integration by aligning onboarding processes with company culture and operational goals.
- Established HR processes to facilitate workforce readiness timelines.
- Managed comprehensive review of performance systems, leveraging data insights to elevate employee engagement and ensure accountability.
- Hanoi, Vietnam
HR & CHANGE MANAGEMENT MANAGER/SOUTHEAST ASIA CoEs
General Motors (GM)
Hanoi, Vietnam
01.2014 - 12.2018
- Company Overview: Hanoi, Vietnam
- Reduced salaried employee attrition rate at GM Vietnam from 35% to 8% over three years.
- Enhanced preparedness for future organizational demands by strengthening critical position resources at GM Vietnam from 2013 to 2018.
- Resolved legacy compensation issues at GM Vietnam by creating and executing a fair compensation program.
- Implemented strategies that minimized resistance and enhanced adaptability.
- Led Women's Council at GM Vietnam, working closely with GM Global Women's Council and top management to promote women's development.
- Hanoi, Vietnam
HR MANAGER
Ford Vietnam Limited
Hanoi, Vietnam
01.2007 - 11.2013
- Company Overview: Hanoi, Vietnam
- Optimized HR functions at Ford Vietnam by aligning initiatives with organizational objectives.
- Revamped reward and recognition frameworks, improving employee retention rates.
- Established successful approaches to collaborate with union, handle worker grievances, and navigate labor discipline proceedings.
- Developed pioneering HR initiatives including Ford Campus Graduates Program to boost recruitment efficiency.
- Mitigated potential financial risks by participating in Purchasing Steering Committee.
- Collaborated with auditing team on evaluating workplace practices to promote an inclusive environment in African operations.
- Hanoi, Vietnam
HR BUSINESS PARTNER FOR REGIONAL PURCHASING FUNCTION
Ford Asia Pacific and Africa
Bangkok, Thailand
01.2006 - 12.2006
- Company Overview: Bangkok Head Office
- Provided direct reports to the HR Director overseeing Ford's Asia Pacific Africa operations in purchasing and manufacturing.
- Coordinated cross-market personnel exchanges to strengthen talent acquisition approaches.
- Led initiatives for people development within the Purchasing function across Asia Pacific, focusing on recruitment, succession planning, and talent enhancement programs.
- Bangkok Head Office
Education
SHRM – SCP -
SHRM
Atlanta01-2025
Organization Development & Change Management
Ford Motor Company Leadership Education Institute
ShanghaiMBA - International Business and Technology Management
Asian Institute of Technology
Bangkok, ThailandBA - Economics
National Economics University
Hanoi, VietnamBA - Linguistics
Hanoi University of Foreign Studies
Hanoi, VietnamSkills
- Strategic HR Leadership
- Talent Acquisition
- Performance Management
- Organizational Development
- Succession Planning
- Compensation & Benefits
- Employee Engagement
- Change Management
- HR Policy Development
- Diversity & Inclusion
- Training & Development
- Workforce Planning
- HR Analytics
- Employee/Labor Relations
- Hiring & Recruitment
- HRIS Implementation
- Leadership Development
- Cultural Transformation
- People Management
- Labor and Employment Law
Languages
- Vietnamese, Fluent
- English, Professional Fully Proficient
- Mandarin, Beginner
Professional Highlights
- Created comprehensive retention strategies, resulting in a significant reduction in attrition rates from 12% in 2010 to 5% as evidenced by HR Leader - Ford Vietnam, utilizing innovative organizational development approaches., 01/01/10
- Coordinated transition of GM employees to Vinfast via meticulous M&A process implementation in 2019, driving adherence to project timelines and minimal disruption to business operations for smooth integration with Vinfast's strategic objectives., 01/01/19
- Spearheaded change management initiatives for GM in Vietnam, orchestrating the transition from Daewoo legacy to GM operation, fostering transparent and collaborative organizational culture for enhanced employee engagements., 01/01/19
- Led efforts to enhance employee engagement, elevating the engagement index for salaried employees from 65% in 2014 to 83% at GM Vietnam, fostering a positive work culture and increased productivity., 01/01/14
Timeline
HR STRATEGIC MANAGER
BHS Group VN
01.2021 - Current
SEA HR DIRECTOR
Vesuvius
01.2020 - 06.2020
HR DIRECTOR
Vinfast
01.2019 - 06.2019
HR & CHANGE MANAGEMENT MANAGER/SOUTHEAST ASIA CoEs
General Motors (GM)
01.2014 - 12.2018
HR MANAGER
Ford Vietnam Limited
01.2007 - 11.2013
HR BUSINESS PARTNER FOR REGIONAL PURCHASING FUNCTION
Ford Asia Pacific and Africa
01.2006 - 12.2006
SHRM – SCP -
SHRM
Organization Development & Change Management
Ford Motor Company Leadership Education Institute
MBA - International Business and Technology Management
Asian Institute of Technology
BA - Economics
National Economics University
BA - Linguistics
Hanoi University of Foreign Studies
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