Chianta Williams

• Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
• Tracked time spent on assignments each day for productivity reporting.
• Led cross-department initiatives to develop and pursue cost reduction programs.
• Estimated weights, heights and centers of balance to make precise placements.
• Forecasted manpower requirements based on daily workload and company targets.

Maintaining a safe driving record,  while implementation of great customer service, 

Design cost effective ways to run transportation lines

• Reviewed financial accounts for accuracy and resolved discrepancies.
• Resolved escalated concerns using professionalism and understanding of all facets of the issue.
• Planned and implemented team projects to accomplish objectives.
• Explained services and products to customers in a friendly and engaging way.
• Greeted customers in a timely fashion, while quickly determining their needs.