Chianti Lindsey
Jackson,MS
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Area Credit Coordinator position. Knowledgeable in conducting background checks and developing methodologies to predict future risk behaviors. Looking to bring further success to a company through excellent attention to detail and a keen understanding of regulatory procedures.
Overview
5
5
years of professional experience
Work History
Senior Case Analyst
Rawlings Chapter 13 Bankruptcy Trustee's Office
01.2023 - Current
- Wrote and filed pleadings with Bankruptcy court on schedule to maximize case success.
- Developed polished motions and briefs to support litigation processes and court proceedings.
- Revised and finalized letters, briefs, and memos.
- Produced legal documents such as briefs, pleadings and appeals.
- Analyze debtor cases to provide accurate accounts of their bankruptcy plan until plan payments are complete.
Head Teller Manager
Magnolia Federal Credit Union
02.2022 - 01.2023
- Resolved escalated issues with customer transactions to facilitate improved process flow and encourage good customer relations.
- Trained new employees in cash handling procedures, bank policies and procedures to promote compliance with established standards.
- Performed teller functions during high-volume business periods to offer expeditious service to customers.
- Evaluated employees' performance and offered recommendations for improvement to enhance operations efficiency.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
Billing & Collections Specialist
Magnolia Federal Credit Union
02.2021 - 03.2022
- Validated and investigated account discrepancies by working with customers and internal departments.
- Posted customer payments by recording bank deposits and credit card transactions.
- Tracked and monitored outstanding accounts.
- Negotiated to collect balance in full.
- Researched accounts and completed due diligence to resolve collection problems.
Teller
Magnolia Federal Credit Union
10.2018 - 02.2021
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Education
Education
Jackson State University
Jackson, MSSkills
- Communications Strategies
- Negotiation
- Accounts Payable and Accounts Receivable
- Daily Reports
- Collection Processes
- Reporting and Analysis
- Legal and Court Processes
- Document Preparation
- Proof of Claims Expertise
- Customer Relationship Management
- Customer Retention Strategies
- Critical Thinking
Timeline
Senior Case Analyst
Rawlings Chapter 13 Bankruptcy Trustee's Office
01.2023 - Current
Head Teller Manager
Magnolia Federal Credit Union
02.2022 - 01.2023
Billing & Collections Specialist
Magnolia Federal Credit Union
02.2021 - 03.2022
Teller
Magnolia Federal Credit Union
10.2018 - 02.2021
Education
Jackson State University
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