Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

CHIARA COELLO

Deland,FL

Summary

Motivated medical assistant with over a year of experience in dermatology and currently pursuing a Bachelor's degree in Biomedical Science at UCF. Proven ability to assist in clinical procedures, manage patient records, and provide exceptional patient care. Strong communication and organizational skills, with a commitment to fostering a supportive environment for patients. Eager to leverage my education and hands-on experience to contribute to a dynamic dermatology team.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Medical Assistant

Annexus Dermatology and Aesthetics
05.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.

911 Claims Assistant

991 Claims
09.2022 - 03.2023
  • Scheduling and Calendar Management
  • Microsoft Office
  • Team building
  • Complex communication
  • Provided exceptional customer service through clear communication, empathy, and proactive problem-solving during difficult situations.
  • Improved customer satisfaction levels by providing timely, accurate, and empathetic support during the claims process.
  • Assisted adjusters in the field, gathering critical information for accurate evaluations of loss events and damage estimates.
  • Managed a high volume of claims efficiently while maintaining attention to detail resulting in minimized errors and reworkings.
  • Ensured compliance with company policies and industry regulations through meticulous documentation of claim files.
  • Maintained strong relationships with service providers for seamless coordination during claim resolutions.

Bagger/Cashier

Publix Supermarket
06.2021 - 09.2021
  • Provided courteous and prompt service
  • Developed great customer service
  • Maintained clean and orderly checkout areas
  • Identified customers needs and directed them to an appropriate product
  • Assisted with maintaining clean and organized store appearance.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
  • Worked together with cashiers to guarantee customer satisfaction.
  • Assisted in maintaining a clean store environment for a pleasant shopping experience.
  • Contributed to positive work culture through effective communication and collaboration with coworkers.
  • Demonstrated flexibility in scheduling, adapting to various shifts as needed to support the store''s operational needs.

Education

High school -

DELTONA HIGH SCHOOL
06.2023

Skills

  • Flexible
  • Problem Solving
  • Fluent in English and Spanish
  • Medical terminology in English and Spanish
  • Time Management
  • Patient assessment
  • Teamwork
  • Technology Skills
  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • EMR / EHR
  • Patient-focused care
  • Reliable team player
  • CPR
  • Laboratory Specimen Collection
  • Medical Procedures
  • Patient Flow Management
  • Anatomy and Physiology Knowledge
  • Equipment Sterilization
  • Complex Problem-Solving

Certification

  • BLS Certified, Current
  • CPCT and CET Course

Additional Information

GPA: 3.7

Languages

Spanish
Native or Bilingual
Portuguese
Professional Working

Timeline

Medical Assistant

Annexus Dermatology and Aesthetics
05.2023 - Current

911 Claims Assistant

991 Claims
09.2022 - 03.2023

Bagger/Cashier

Publix Supermarket
06.2021 - 09.2021

High school -

DELTONA HIGH SCHOOL

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CHIARA COELLO