Chiara Harner
Granger,IN
Summary
Ambitious and enthusiastic individual with a strong foundation in customer service and time management. Handles transactions and customer inquiries efficiently while maintaining accurate records. Committed to creating positive experiences that encourage customer loyalty and satisfaction.
Motivated candidate with hands-on experience in retail environments. Supports operations through effective cash handling, inventory management, and customer assistance. Eager to apply skills in a practical setting to further develop professional competencies.
Proven abilities in customer service and teamwork. Manages tasks in fast-paced environments while maintaining high standards. Ready to contribute to a team by delivering quality service and supporting daily operations.
Overview
2
2
years of professional experience
Work History
Barista Shift Lead
Biggby Coffee
Edwardsburg, MI
08.2024 - 02.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Managed inventory levels, restocking shelves as needed to improve availability.
- Handled returns and exchanges while adhering to store policies effectively.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Prepared high-quality food and beverages according to customer specifications.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Worked effectively in fast-paced environments.
Sales Associate
PacSun Clothing
Mishawaka, IN
12.2024 - 02.2025
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained visual merchandising standards to ensure appealing store displays.
- Processed transactions efficiently, handling cash and credit sales accurately.
- Collaborated with team members to achieve daily sales goals and improve customer service.
- Conducted inventory management tasks, including restocking shelves and organizing merchandise.
Education
High School Diploma -
Penn High School
Mishawaka, IN06.2025
No Degree - Business
Indiana University, South Bend
South Bend, IN05.2029
Skills
- Barista training
- Cash handling proficiency
- Cleanliness standards
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Delivers exceptional customer service
Timeline
Sales Associate
PacSun Clothing
12.2024 - 02.2025
Barista Shift Lead
Biggby Coffee
08.2024 - 02.2026
No Degree - Business
Indiana University, South Bend
High School Diploma -
Penn High School