Chiason Tenkiang
Austin,TX
Summary
Results-driven former NCAA Division 1 Athlete with three years of successful product management experience at Sector Software, a SaaS start-up lauded by Forbes 30 Under 30, Camelback Ventures, Afrotech, and NYU Law. Collaborated extensively across all stages of the product development cycle, from market research and requirement gathering to strategy development, agile implementation, and user-centric design. Eager to leverage my tech-savvy, disciplined approach, and experience in driving product innovation and excellence within a dynamic and forward-looking company. .
Overview
5
5
years of professional experience
1
1
Certification
Work History
Product Manager
Sector Software
04.2021 - 06.2023
- Prioritized product roadmap to align vision with market demands
- Collected and assessed feedback from customers, stakeholders, and product team to shape product requirements and features
- Led planning efforts, achieving success rate of over 95% for Program Increment commitments
- Proactively managed product backlog, overseeing pre-planning and user story mapping sessions
- Tracked and analyzed key user metrics to consistently improve products and services
Associate Product Manager
Sector Software
06.2020 - 04.2021
- Directed end-to-end planning, development, launches and successful implementation of B2C & B2B SaaS products
- Enhanced user satisfaction by 53% by leveraging user feedback to resolve issues and elevate overall experience
- Initiated smooth integration of Blockchain technology, resulting in increased revenue and unparalleled adaptability
- Conducted market research, uncovering fresh avenues for product innovation and expansion
- Crafted user stories and designed acceptance criteria, optimizing development workflows
- Innovated novel features while maintaining application framework's integrity
Product Analyst Intern
Sector Software
01.2020 - 06.2020
- Assisted CEO, creating user insight dashboards through Google Analytics
- Contributed to designated projects and participated in stakeholder meetings
- Expanded research into AI & Quantitative Computing.
- Created customized marketing materials to increase product awareness
Junior Business Analyst
Accenture
09.2018 - 12.2019
- Identified issues, designed hypotheses, and conducted analysis for change implementation.
- Created and maintained documentation such as user stories, use cases, and process flows
Education
Bachelor of Science - Business Administration Minors|Marketing & Finance
Auburn University
Auburn, AL06.2018
Skills
- Jira
- Asana
- Salesforce
- Kendis
- Qualtrics
- MySQL
- Stakeholder Management
- Product Development
Certification
Certified Scrum Master | ScrumAlliance (Credential ID 1623946)
Timeline
Product Manager
Sector Software
04.2021 - 06.2023
Associate Product Manager
Sector Software
06.2020 - 04.2021
Product Analyst Intern
Sector Software
01.2020 - 06.2020
Junior Business Analyst
Accenture
09.2018 - 12.2019
Bachelor of Science - Business Administration Minors|Marketing & Finance
Auburn University
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