Chiaya Lovan
Ames
Summary
Responsible and motivated with a history of meeting needs with consistent and organized practices. Skilled in working under pressure, in a fast-paced environment and adapting to new situations and challenges.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Member Service Rep
Planet Fitness
11.2024 - Current
- Customer Service
- Assist members with inquiries and concerns
- Conduct facility tours and promote services & sales
- Maintain cleanliness and equipment
HR Intern
Covenant Family Solutions
08.2025 - 11.2025
- Posted job openings and reviewed resumes.
- Helped onboard new hires and update employee files.
- Assisted with HR reports and training materials.
- Supported open enrollment and onboarding projects.
- Maintained confidentiality and professional communication.
- Used Excel and Word to organize HR data.
Sales Associate
Walmart Center
05.2020 - 10.2023
- Customer Service
- Stocked shelves and organized freight and items
- Shopped for customer
Education
Bachelor of Science - Healthcare Management
Iowa State University, Ivy College of Business
Ames, IA05.2026
Skills
- Interpersonal skills
- Time management
- Microsoft, Excel, Powerpoint, Word
- Organization
- Problem Solving
- Sales
- Multitasking
- Leadership
- Strategic Planning
- Detail-Oriented
Certification
- Lean Six Sigma White Belt - May 2025
Timeline
HR Intern
Covenant Family Solutions
08.2025 - 11.2025
Member Service Rep
Planet Fitness
11.2024 - Current
Sales Associate
Walmart Center
05.2020 - 10.2023
Bachelor of Science - Healthcare Management
Iowa State University, Ivy College of Business