Collaborative professional known for exceptional onboarding and training capabilities. Experienced in facilitating new hire orientations and maintaining candidate engagement throughout the hiring process, contributing to high employee retention and satisfaction.
Overview
7
7
years of professional experience
Work History
Hiring and Recruiting Manager
Home Depot
Philadelphia, Pennsylvania
04.2025 - Current
Conducted initial phone interviews to evaluate candidate qualifications and cultural fit.
Coordinated interview schedules between candidates and hiring teams to streamline hiring process.
Assisted in onboarding new hires, ensuring a smooth transition into the company culture.
Maintained ongoing communication with candidates to enhance engagement throughout hiring process.
Conducted interviews and assessed applicants' qualifications, skills, experience, and fit for positions.
Facilitated the onboarding process by providing new hire orientation sessions.
Operations Manager
Home Depot
Plymouth Meeting, Pennsylvania
05.2023 - 04.2025
Managed daily operations to ensure efficient store performance and customer satisfaction.
Coordinated staff schedules to optimize labor distribution across departments.
Implemented inventory management practices to maintain stock levels and reduce waste.
Oversaw compliance with safety standards and regulations throughout the store.
Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Specialty Assistant Store Manager
Home Depot
Hilltown, PA
02.2021 - 05.2023
Trained new employees on customer service and sales techniques to enhance customer engagement.
Collaborated with department managers to maintain optimal stock levels, supporting sales and customer satisfaction.
Developed staff schedules to meet operational needs and customer demand.
Resolved customer inquiries and complaints promptly, contributing to improved customer loyalty.
Facilitated team meetings to share product knowledge and best practices.
Exceeded customer satisfaction by finding creative solutions to problems.
Merchandise Manager
Home Depot
Willow Grove, Pennsylvania
01.2019 - 02.2021
Analyzed sales data to identify trends and adjust merchandising strategies.
Managed inventory levels to optimize product availability and reduce stockouts.
Collaborated with vendors to negotiate favorable pricing and ensure timely shipments.
Communicated with vendors to align on new products, marketing campaigns, and promotions.
Implemented loss prevention measures to reduce shrinkage in merchandise departments.
Trained and mentored staff on product knowledge and customer service techniques.
Managed store personnel in order to meet staffing requirements while staying within budget.
Staffing & Recruiting Specialist at Van Quick Lab/Van Quick Professional ServicesStaffing & Recruiting Specialist at Van Quick Lab/Van Quick Professional Services