Chico J Thomas
Worcester,MA
Summary
Successful at patrolling grounds, monitoring feeds and observing individuals to look for signs of unwanted or criminal activity. Strong observational skills with disciplined mentality and unparalleled integrity for over 5 years. Strong-minded in Sales, Direct Sales and Corporate Sales. Customer Service background ranging from retail to door to door. Punctual and flexible. Enjoys working with others.
Overview
9
9
years of professional experience
Work History
Security Site Supervisor
LS Complete Coverage
10.2021 - 03.2023
- Developed and implemented strategies to prevent and respond to security incidents.
- Reduced incidents of trespassing by maintaining a strong security presence and enforcing access control measures.
- Secured high-value assets through diligent monitoring of storage areas and adherence to strict protocols.
- Managed and trained a team of security personnel for optimal performance in maintaining site safety.
- I completed hourly rounds overseeing tenants who were in recovery. I also assisted with medication call. It was my responsibility for a safe drug and alcohol free living environment.
- I established and maintained a relationship with local authorities.
Floor Manager
Furniture Depots
03.2018 - 03.2021
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted customers in locating desired products quickly and provided knowledgeable advice on selections when needed.
- Ensured compliance with safety regulations, maintaining a clean and hazard-free environment for staff and customers.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
CSR
Integral Resources Inc.
01.2014 - 03.2018
- Sought ways to improve processes and services provided.
- Responded to customer requests for products, services, and company information.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Outbound fundraising calls for multiple organizations.
Education
Associate of Arts - Hotel, Motel, And Restaurant Management
Quinsigamond Community College
Worcester, MA06.2003
Skills
- Company risk management
- MEB Baton Training
- Emergency Response
- Employee performance evaluation
- Interpersonal Skills
- Ambitious
- Creative
- Energetic Team Player
Timeline
Security Site Supervisor
LS Complete Coverage
10.2021 - 03.2023
Floor Manager
Furniture Depots
03.2018 - 03.2021
CSR
Integral Resources Inc.
01.2014 - 03.2018
Associate of Arts - Hotel, Motel, And Restaurant Management
Quinsigamond Community College
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