Chidimma Okwologu
Katy,TX
Summary
Dedicated and compassionate Bachelor of Science in Public Health graduate with over seven years of hands-on healthcare experience in clinical and administrative settings. Proven ability to support patient care operations, streamline clinic workflows, and collaborate across multidisciplinary teams. Skilled in patient relations, scheduling, and healthcare coordination. Eager to leverage experience and education to grow into future leadership role in healthcare management.
Overview
8
8
years of professional experience
Work History
Registration Coordinator/EPR - Med Surg
NEWTON-WELLESLEY HOSPITAL
Boston, MA
08.2017 - 08.2020
- Managed patient registration for surgeries, ensuring accurate data and timely processing.
- Addressed patient questions and concerns regarding surgery preparation and logistics.
- Worked closely with surgical teams to ensure smooth patient transitions.
- Played a key role in the surgical team’s efficiency by handling urgent registration changes and minimizing delays.
Clinic Coordinator II
DANA FARBER CANCER INSTITUTE
Boston, MA
04.2024 - Current
- Managed patient intake, registration, and insurance verification to improve front-desk efficiency.
- Provided insights in meetings to enhance clinic operations.
- Supervised daily clinic operations, ensuring smooth team collaboration.
- Handled patient scheduling, optimizing flow and reducing wait times.
Operations Administrator/Supervisor
BETH ISRAEL DEACONESS MEDICAL CENTER
Boston, MA
09.2020 - 04.2024
- Supervised daily clinic operations and cross-functional teams.
- Ensured HIPAA and state compliance through routine checks and staff guidance.
- Maintained supply levels while staying within budget.
- Supervised front and back office to support efficient care.
- Assisted with scheduling to reduce delays and improve efficiency.
Education
Bachelors of Science - Public Health
Simmons University
Boston, MA05.2023
Associates of Art - Liberal Arts
Bunker Hill Community College
Charlestown, MA05.2021
High School Diploma -
Codman Academy Charter Public School
Boston, MA06.2016
Skills
- Appointment/Patient Scheduling
- Time Management
- Clinic Coordination
- Call Center
- Multi-Line Phone Systems
- EPIC Trained
- EHR/EMR
- Microsoft Office Suite
- HIPAA Compliance
- Detail-Oriented
- CRM tools for Patient Management
- Telehealth Platform Coordination
Timeline
Clinic Coordinator II
DANA FARBER CANCER INSTITUTE
04.2024 - Current
Operations Administrator/Supervisor
BETH ISRAEL DEACONESS MEDICAL CENTER
09.2020 - 04.2024
Registration Coordinator/EPR - Med Surg
NEWTON-WELLESLEY HOSPITAL
08.2017 - 08.2020
Bachelors of Science - Public Health
Simmons University
Associates of Art - Liberal Arts
Bunker Hill Community College
High School Diploma -
Codman Academy Charter Public School
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