Chiffon Willis
Dallas
Summary
Compassionate Patient Care Technician experienced in vital signs monitoring and infection control. Enhanced patient comfort and safety through attention to detail and effective communication. Focused on delivering high-quality care and supporting healthcare teams to improve patient outcomes.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Patient Care Technician
Methodist Charlton Medical Center
Dallas, TX
11.2024 - Current
- Monitored vital signs, reporting changes to nursing staff for timely interventions.
- Supported patient mobility by safely transferring and positioning individuals.
- Supported patient mobility by safely transferring and positioning individuals as needed.
- Collaborated with healthcare teams to provide comprehensive care and enhance patient outcomes.
- Documented patient data accurately in electronic health records, maintaining confidentiality and compliance.
- Responded promptly to patient needs, demonstrating strong communication and empathy skills.
- Maintained a clean and organized environment, contributing to overall safety and comfort for patients.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Replaced bed linens in patient rooms to ensure cleanliness and comfort. in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Certified Nursing Assistant
Five Points Nursing and Rehabilitation
DeSoto, TX
03.2024 - 09.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities, ensuring comfort and safety.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored vital signs and reported changes to nursing staff promptly.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Implemented infection control measures, reducing the risk of cross-contamination among residents.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Trained new nursing assistants on best practices in patient care and safety protocols.
Pharmacy Technician Trainee
Walgreens
Duncanville, TX
11.2023 - 03.2024
- Assisted pharmacists in medication preparation and dispensing, ensuring compliance with safety standards.
- Processed prescription orders accurately and efficiently for diverse customer needs.
- Maintained inventory levels, restocked shelves, and organized medications to enhance workflow efficiency.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
- Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Processed customer payments accurately at point of sale.
Patient Care Technician
Baylor Scott & White Medical Center
Dallas, TX
10.2012 - 11.2023
- Monitored vital signs and documented changes in patient conditions for medical review.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Assisted nursing staff with daily patient care activities, ensuring comfort and safety.
- Provided support during medical procedures, ensuring patients understood processes and felt at ease.
- Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Education
No Degree -
The University of Texas At Arlington
Arlington, TXSkills
- Vital signs monitoring
- Blood glucose testing
- Patient observation
- Patient safety protocols
- Infection control standards
- Basic life support
- CPR certification
Certification
- CNA - Certified Nursing Assistant
- Maya's Case IPE - 2025
Timeline
Patient Care Technician
Methodist Charlton Medical Center
11.2024 - Current
Certified Nursing Assistant
Five Points Nursing and Rehabilitation
03.2024 - 09.2024
Pharmacy Technician Trainee
Walgreens
11.2023 - 03.2024
Patient Care Technician
Baylor Scott & White Medical Center
10.2012 - 11.2023
No Degree -
The University of Texas At Arlington