Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Chilam Xiao

Bayside,NY

Summary

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

2
2
years of professional experience

Work History

Retail Worker

Crystalite
Flushing, New York
08.2021 - 08.2023
  • Greeted customers, identified their needs and provided assistance with product selection.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
  • Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
  • Organized backroom storage areas for efficient retrieval of stock items during peak business times.
  • Completed assigned training to stay updated on important policies and procedures.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Processed returns and exchanges according to company policies while maintaining positive customer relations.

Education

Bachelor of Arts - Economics

Queens College of The City University of New York
Flushing, NY

Skills

  • Customer Assistance
  • Welcoming Customers
  • Customer Relations
  • Inventory Ordering
  • Team Training
  • Warehouse Organization
  • Shelf Restocking
  • Customer Service
  • Mathematical formula application
  • Market monitoring
  • Quantitative Research
  • Analytical Thinking
  • Recordkeeping
  • Problem-Solving

Languages

English
Native/ Bilingual
Chinese (Mandarin)
Professional

References

References available upon request.

Timeline

Retail Worker

Crystalite
08.2021 - 08.2023

Bachelor of Arts - Economics

Queens College of The City University of New York

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Chilam Xiao