CHILDERICK HERARD
Philadelphia,PA
Summary
Committed and motivated Employee with exceptional customer service and decision making skills. Strong work ethics, professional demeanor and exceptional people skills
Overview
19
19
years of professional experience
Work History
Operations Associate 2 Investment Services
Ascensus Retirement Services
Dresher, PA
04.2024 - Current
- Process critical transactions accurately and timely for payroll files.
- Process critical transactions accurately and timely for census files.
- Process incoming Rollover, Enrollment, and Contributions forms.
- Pursue resolution of aged items with internal departments and service partners.
- Research and resolve any issues that occur through the client and/or colleagues within the organization.
Operations Associate 1
Ascensus Retirement Services
Dresher, PA
07.2019 - 04.2024
- Accurately and Efficiently index all documents for electronic delivery to all business units
- Establishes new client ID numbers for New Business plans and Individual (K) plans
- Handle and track all incoming hard copy checks
- Prep and scan daily hard copy mail received into imaging system
- Research and resolve comments or client requests as assigned
- Sort incoming mail and deliver throughout the company
Vault Clerk-Shipping & Receiving
Shields Business Solutions Inc
Moorestown, NJ
01.2018 - 07.2019
- Processing and verifying inbound and outbound liabilities using bill of ladings
- Prepare outbound orders and replenishment for the next day routes
- Unload/load armored vehicles
- Scan all inbound liabilities into computerized system
- Enter cash deposits into excel spreadsheets
- Photocopy documents
- Balance main vault
- Assist vault manager with other duties
Office Services Associate
The Millennium Group Inc
Dresher, Pa
08.2016 - 12.2017
- Utilize meter machines to add postage and prepare mail for delivery to the United States post office
- Make timely collection of outgoing mail (letters, parcels, U.S. Postal, interdepartmental), using cart, flatbed or hand truck
- Physically distribute mail and courier packages by cart, dolly or hand truck to and from various departments throughout the building
- Prepare and process outbound courier shipments using computer or service provider's equipment such as UPS
- Enter activity data in logs, maintain records
- Scan accountable envelopes into computerized system
- Photocopy documents
- Ability to sort items into categories according to established methods
Administration Associate- Team Leader
EDM AMERICAS
Dresher, PA
08.2012 - 11.2015
- Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
- Processing incoming & outgoing mail, Prepping documents for scanning, Extracting documents from envelopes.
- Scanning envelopes into computerized system, Assign and distribute work to employees, Documents Research, photocopy documents, Indexing and Processing incoming payments
Administration Associate Team Leader
PRUDENTIAL FINANCIAL
Dresher, PA
11.2005 - 08.2012
- Processing incoming & outgoing mail, Prepping documents for scanning, Extracting documents from envelopes
- Scanning envelopes into computerized system, Assign & distribute work to employees, Documents research, photocopy documents, Indexing and Processing incoming payments
- training other employees on every job functions and procedures.
Education
ASSOCIATE OF SCIENCE - BUSINESS ADMINISTRATION
Harcum College
Skills
- Results-oriented
- Client-focused
- Training and development
- Courteous demeanor
- Energetic work attitude
- Excellent research skills
- Detail oriented
- Team leadership
Skills
- Multi-tasking
- Deadline-oriented
- Employee training and development
Additional Information
AWARDS
- Deans List
- Presidents Award
- Law & Public Safety Outstanding Achievement Award
Timeline
Operations Associate 2 Investment Services
Ascensus Retirement Services
04.2024 - Current
Operations Associate 1
Ascensus Retirement Services
07.2019 - 04.2024
Vault Clerk-Shipping & Receiving
Shields Business Solutions Inc
01.2018 - 07.2019
Office Services Associate
The Millennium Group Inc
08.2016 - 12.2017
Administration Associate- Team Leader
EDM AMERICAS
08.2012 - 11.2015
Administration Associate Team Leader
PRUDENTIAL FINANCIAL
11.2005 - 08.2012
ASSOCIATE OF SCIENCE - BUSINESS ADMINISTRATION
Harcum College
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