Summary
Overview
Work History
Education
Skills
Languages
Activities
Timeline
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CHILOVEDA PROSPERE

Pompano Beach,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level process assistant position to help launch career while achieving company goals.

Overview

3
3
years of professional experience

Work History

Locker+ Customer Service Associate

Amazon
Boca Raton, USA
10.2021 - 08.2022
  • Greeted customers upon entry to the locker room and provided them with information regarding available services
  • Makes return and pickup of packages convenient for customers
  • Assist customers with questions they may have, work through problem solving scenarios for customers
  • Provided customer service support to patrons by answering questions and resolving issues in a timely manner
  • Communicated effectively with team members regarding any changes or updates made within the locker room area
  • Built relationships with members and guests and created welcoming and warm environment that promoted future visits

Warehouse Employee

Amazon
Boca Raton, USA
09.2022 - Current
  • Communicated effectively with team members on matters related to work assignments
  • Scanned items into bins for customer orders, and packaged items for employees to process in the system.
  • Organized warehouse space by rearranging products on shelves, racks, and bins according to size, weight, type, and other specifications.
  • Work as a picker, picking products that customers would order online to get shipped out.
  • Maintain a driven work environment
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency
  • Packaged items with appropriate materials to prevent damage during shipping as a problem solver
  • Work in different stations as a stower, picker, jackpot, inductor, floor, and problem solver.

Learning Ambassador

Amazon
Florida City, USA
11.2023 - Current
  • Teaching and training new hires, ensuring a smooth into their roles.
  • Demonstrated best practices to improve productivity and ensure high-quality standards.
  • Acted as a liaison between team members and management to communicate updates and address concerns.
  • Observing and coaching associates at different functions to improve workflow.

Intern Process Assistant

Amazon
Boca Raton, FL
11.2024 - Current
  • Assigning associates to their workstations to support smooth shift operations.
  • Coaching and holding associates for following standard work practices.
  • Monitored team performance and provided real-time feedback to improve efficiency.
  • Coordinated tasks between stowers, pickers to ensure a smooth workflow.

Education

High School Diploma -

Deerfield Beach High School
Deerfield Beach, FL
05.2020

Prenursing Studies

Palm Beach State College
Lake Worth, FL

Skills

  • Customer Service-oriented
  • Strong communication skills
  • Warehouse Tools Operation
  • Shipping and Receiving
  • Scanning/ packing
  • Team player
  • Problem solving
  • Quick learner
  • Works well under pressure

Languages

  • English, Native/ Bilingual
  • Creole, Native/ Bilingual

Activities

  • Student council
  • Clubs organization

Timeline

Intern Process Assistant

Amazon
11.2024 - Current

Learning Ambassador

Amazon
11.2023 - Current

Warehouse Employee

Amazon
09.2022 - Current

Locker+ Customer Service Associate

Amazon
10.2021 - 08.2022

High School Diploma -

Deerfield Beach High School

Prenursing Studies

Palm Beach State College
CHILOVEDA PROSPERE