Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chidinma Chima

Chicago,IL

Summary

Chidinma is a dilligent worker as well as a fast learner with 4 years of experience as a DSP (Direct support personal) in the health care field and 2 yrs of retail and customer service. Excels in verbal and written communication, enhancing customer satisfaction and employee effectiveness.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Circle K
Lincolnwood, IL
05.2024 - Current
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Created reports on sales trends, inventory levels, and financial data.
  • Developed training materials for new employees related to customer service protocols.
  • Led the training and supervision of customer service staff on policies, procedures, and best practices.
  • Organized shift assignments to meet expected coverage demands by factoring in typical loads and upcoming changes.
  • Delegated work to staff, setting priorities and goals.
  • Resolved client issues by delivering excellent customer service and maintaining apositive attitude.

Beauty Sales Associate

Sephora
Lincolnwood, IL
11.2023 - 05.2024
  • Maintained accurate records of inventory levels, including tracking orders for out-of-stock items.
  • Greeted customers upon arrival, as well as providing assistance with product selection.
  • Demonstrated products to customers, and answered questions about features, product applications, and benefits.
  • Performed cashier duties such as ringing up sales, processing payments, and handling returns and exchanges. As well as opening and closing registers.
  • Conducted weekly inventory checks to ensure the accuracy of stock levels.
  • Attended regular training sessions to stay informed about new products and trends in the industry.
  • Adhered to all safety regulations while stocking merchandise or operating equipment in the store.

Caregiver

Serenity Home Healthcare
Chicago, IL
02.2022 - 03.2024
  • Maintained a clean and well-organized environment for client happiness and safety.
  • Created safe and positive living situations for clients by communicating concerns or challenges with family, and other staff.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Transported clients to doctor's appointments and errands.
  • Advocated for disabled individuals to foster communication, self-expression, and achieve goals.
  • Managed inventory and placed new supply orders.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.

Direct Support Professional

Leeda services
Chicago, IL
07.2020 - 12.2021
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Maintained a clean and well-organized environment for client happiness and safety.
  • Documented patient information to update vital signs, behaviors, and eating habits.
  • Supervised medication administration, personal hygiene, and other activities of daily living.
  • Developed a trusting rapport with patients to facilitate smooth, quality care.
  • Reported changes in client condition to administrators, facilitating nursing intervention.
  • Contacted medical providers on behalf of clients to follow up on appointments.

Education

Some College (No Degree) - Biology

Loyola University of Chicago
Chicago, IL

High School Diploma -

Rickover Naval Academy
Chicago, IL
07.2019

Skills

  • CPR Certification
  • Supply Management
  • Project Planning
  • Leadership
  • Customer Assistance
  • Retail Merchandising
  • Fast learner

Timeline

Assistant Manager

Circle K
05.2024 - Current

Beauty Sales Associate

Sephora
11.2023 - 05.2024

Caregiver

Serenity Home Healthcare
02.2022 - 03.2024

Direct Support Professional

Leeda services
07.2020 - 12.2021

Some College (No Degree) - Biology

Loyola University of Chicago

High School Diploma -

Rickover Naval Academy

Similar Profiles

CREATE PROFILE
Chidinma Chima