Summary
Overview
Work History
Education
Skills
Timeline
Generic

Montrese Frazier

Columbus

Summary

I am a reliable problem-solver with supervisory, team building and customer service skills. I have the ability to adapt quickly and make positive changes to drive any company to success. I’m highly motivated with a desire to take on new challenges. I am very punctual, I have a strong work ethic, and specialize in paying attention to detail.

Overview

10
10
years of professional experience

Work History

Assistant Manager

Take 5 Carwash
02.2022 - Current
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Greeted customers and responded to informational requests.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Informed customers of in-store promotions or pricing specials.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Janitorial Lead

Mt Olive Baptist Church
06.2019 - 08.2021
  • Managed team supplies to maintain budgets and meet work demands.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Communicated with maintenance team on damages to repair.
  • Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
  • Swept and damp-mopped private stairways and hallways.
  • Polished furniture and room accessories to keep all areas bright and fresh.
  • Trained staff to follow team standards and use efficient techniques.

Floater Teacher

New Covenant Believers Church
08.2017 - 02.2019
  • Assisted with daily classroom activities and routines.
  • Protected safety and health of children by closely following classroom rules and procedures.
  • Participated in lunch and playground duty to enforce rules outside classroom.
  • Aided food service by preparing healthy meals and snacks, washing dishes and cleaning tables.
  • Collaborated with teachers, substitutes and administrators for smooth daily functions.
  • Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.
  • Stocked, sanitized, cleaned and inspected restrooms.
  • Cleaned floors and surfaces by sweeping, mopping, dusting and polishing.
  • Disposed of waste and gathered individual trash bags to place in receptacles.

Carpet Technician

Coit Cleaning & Restoration Services
06.2015 - 12.2016
  • Operated carpet cleaning machinery to restore carpets to optimal condition.
  • Assessed carpet damage and determined appropriate cleaning methods for various materials.
  • Developed and implemented efficient cleaning schedules to enhance service delivery.
  • Maintained inventory of cleaning supplies and equipment, optimizing usage rates.
  • Collaborated with clients to address concerns and provide tailored carpet care solutions.
  • Drove company-owned vehicles to residential and commercial project locations to complete carpet cleanings.
  • Operated a forklift to load/unload shipments of store products and chemicals.
  • Performed advanced stain removal techniques for successful results in challenging projects.
  • Maintained maintenance, cleanliness and all records of fuel and card usages of company vehicles.

Education

Some College (No Degree) - Automotive Engineering And Technology

Columbus State Community College
Columbus, OH

Accounting And Finance

Bowling Green State University
Bowling Green, OH

High School Diploma -

Calvin M. Woodward High School
Toledo, OH
06.2015

Skills

  • Automotive Engineering
  • Forklift Certification
  • Business Development
  • Operations Management
  • Ability to Communicate effectively
  • Strategic Planning
  • Time Management
  • Staff Supervision
  • Money Handling
  • Sales Growth
  • Negotiation
  • Sales and Marketing
  • Team Motivation
  • Cost Control
  • Customer Service
  • Attention to Detail
  • Serve Safe Certification
  • CPR Certification

Timeline

Assistant Manager

Take 5 Carwash
02.2022 - Current

Janitorial Lead

Mt Olive Baptist Church
06.2019 - 08.2021

Floater Teacher

New Covenant Believers Church
08.2017 - 02.2019

Carpet Technician

Coit Cleaning & Restoration Services
06.2015 - 12.2016

Some College (No Degree) - Automotive Engineering And Technology

Columbus State Community College

Accounting And Finance

Bowling Green State University

High School Diploma -

Calvin M. Woodward High School