I am a reliable problem-solver with supervisory, team building and customer service skills. I have the ability to adapt quickly and make positive changes to drive any company to success. I’m highly motivated with a desire to take on new challenges. I am very punctual, I have a strong work ethic, and specialize in paying attention to detail.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Take 5 Carwash
02.2022 - Current
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Delegated tasks to team members based upon skill level and to achieve organizational goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Collected credit card and cash payments to complete transactions for customer orders.
Greeted customers and responded to informational requests.
Built loyal clientele through friendly interactions and consistent appreciation.
Informed customers of in-store promotions or pricing specials.
Answered product questions with up-to-date knowledge of sales and store promotions.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Janitorial Lead
Mt Olive Baptist Church
06.2019 - 08.2021
Managed team supplies to maintain budgets and meet work demands.
Checked inventory for required supplies and made lists for needed cleaning products.
Mixed water and detergents or acids to prepare cleaning solutions.
Sanitized and cleaned sinks, mirrors, toilets and showers.
Communicated with maintenance team on damages to repair.
Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
Swept and damp-mopped private stairways and hallways.
Polished furniture and room accessories to keep all areas bright and fresh.
Trained staff to follow team standards and use efficient techniques.
Floater Teacher
New Covenant Believers Church
08.2017 - 02.2019
Assisted with daily classroom activities and routines.
Protected safety and health of children by closely following classroom rules and procedures.
Participated in lunch and playground duty to enforce rules outside classroom.
Aided food service by preparing healthy meals and snacks, washing dishes and cleaning tables.
Collaborated with teachers, substitutes and administrators for smooth daily functions.
Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.
Stocked, sanitized, cleaned and inspected restrooms.
Cleaned floors and surfaces by sweeping, mopping, dusting and polishing.
Disposed of waste and gathered individual trash bags to place in receptacles.
Carpet Technician
Coit Cleaning & Restoration Services
06.2015 - 12.2016
Operated carpet cleaning machinery to restore carpets to optimal condition.
Assessed carpet damage and determined appropriate cleaning methods for various materials.
Developed and implemented efficient cleaning schedules to enhance service delivery.
Maintained inventory of cleaning supplies and equipment, optimizing usage rates.
Collaborated with clients to address concerns and provide tailored carpet care solutions.
Drove company-owned vehicles to residential and commercial project locations to complete carpet cleanings.
Operated a forklift to load/unload shipments of store products and chemicals.
Performed advanced stain removal techniques for successful results in challenging projects.
Maintained maintenance, cleanliness and all records of fuel and card usages of company vehicles.
Education
Some College (No Degree) - Automotive Engineering And Technology
Columbus State Community College
Columbus, OH
Accounting And Finance
Bowling Green State University
Bowling Green, OH
High School Diploma -
Calvin M. Woodward High School
Toledo, OH
06.2015
Skills
Automotive Engineering
Forklift Certification
Business Development
Operations Management
Ability to Communicate effectively
Strategic Planning
Time Management
Staff Supervision
Money Handling
Sales Growth
Negotiation
Sales and Marketing
Team Motivation
Cost Control
Customer Service
Attention to Detail
Serve Safe Certification
CPR Certification
Timeline
Assistant Manager
Take 5 Carwash
02.2022 - Current
Janitorial Lead
Mt Olive Baptist Church
06.2019 - 08.2021
Floater Teacher
New Covenant Believers Church
08.2017 - 02.2019
Carpet Technician
Coit Cleaning & Restoration Services
06.2015 - 12.2016
Some College (No Degree) - Automotive Engineering And Technology