BRITTNEY CONLEY
Starkville
Summary
Receptionist with 14+ years of front-desk and patient-care experience supporting clinical teams in outpatient settings. Proficient in AthenaHealth, eClinicalWorks and Praxis, skilled in appointment scheduling, EKG administration, vital sign monitoring, multi-line phone triage, billing/coding and handling financial transactions to maintain accurate records. Streamlines office workflows, supports nuclear techs and clinicians, and seeks to improve patient experience and clinic efficiency through clear communication and attention to detail.
Overview
20
20
years of professional experience
Work History
Receptionist
Liberty Heart Center
Columbus
10.2011 - 01.2026
- Scan patient charts
- Handle financial transactions
- Schedule appointments
- Check patient vital signs
- Monitor nuclear tech
- Perform EKG on patients
- Knowledge of Athena Health, Eclinical works and Praxis
- Analyzed and streamlined office operations
- Answered, screened, and directed calls using a multi-line system
- Billing and coding
- Fax office notes
- Handles referrals that are sent in by specialists
- Apply event monitors
- Insurance precertification authorization
- Knowledge of ICD-9 & ICD-10
Cashier/ Shoe Specialist
JCPenny
Columbus
10.2005 - 04.2011
- Organized merchandise and handled inventory
- Fostered a welcoming environment for customers, enhancing their shopping experience and encouraging repeat visits
- Processed customer transactions using point-of-sale systems efficiently.
Cashier
Captain D's
Columbus
08.2005 - 10.2005
- Provided exceptional customer service, ensuring a positive dining experience and fostering repeat business.
- Processed transactions efficiently, reducing wait times and enhancing customer satisfaction.
- Managed cash drawer with precision, maintaining financial accuracy and preventing discrepancies.
Education
HIGH SCHOOL DIPLOMA -
West Lowndes High School
ASSOCIATES OF ARTS -
East MS Community College
CERTIFIED NURSING ASSISTANT -
East MS Community College
Skills
- Communication
- Healthcare protocols
- Patient care
- Financial transactions
- Appointment scheduling
- Time management
- Data entry
- Computer Proficiency
- Attention to Detail
- Confidentiality
- Problem-Solving
- Multitasking
- Insurance authorization
References
- Gwen Malone, Office Manager, Liberty Heart Center, 6625705000
- Dr. James Barton Williams, Owner, Liberty Heart Center, 6627699258
- Tamara Burkhalter, Loan Assistant, Bank First, 6626942890
- Rashad Thompson, IT, Noxubee County Hospital, 6625744480
Timeline
Receptionist
Liberty Heart Center
10.2011 - 01.2026
Cashier/ Shoe Specialist
JCPenny
10.2005 - 04.2011
Cashier
Captain D's
08.2005 - 10.2005
HIGH SCHOOL DIPLOMA -
West Lowndes High School
ASSOCIATES OF ARTS -
East MS Community College
CERTIFIED NURSING ASSISTANT -
East MS Community College