Prepare, send, and track interview letters to eligible applicants and schedule and conduct interviews and unit showings
Facilitate collection and submission of required applicant documents, request and collect required documents
Perform credit/criminal background checks, determine initial eligibility of applicants
Request, calculate, and review initial verifications of housing, income, and assets for applicants
Prepare files for HPD approval and paperwork for voucher approval (CityFheps, Section8, HASA, NYCHA)
Conduct lease signings, receive move-in checks, coordinate with case workers, tenants, and building staff for move-ins
Oversee the repair work done by Maintenance Workers in residentials apartment and public spaces
House Manager (Per-diem)
Dwell Recovery
New York, NY
02.2024 - 08.2025
Collaboration with Dwell team members, ensure residents are adherent to their medications
Assist providing crisis intervention, as necessary.
Participates in staff meeting, training and other meetings in accordance with program needs.
Informs Program Director and Assistance Program Director of all activities and significant conditions, which may impact facility operations and resident care.
Manages alcohol and drug testing onsite
Complete shift reports, UA reports medication reports, and chore reports.
Property Manager
Postgraduate for Mental Health
Bronx, NY
06.2016 - 12.2024
Provide oversight of staff responsible for processing client entitlements and maintain accurate client records
Assist in monthly fire drills and ensure all residents are out of the facility safely
Record and report incidents and emergencies and provide counseling and crisis intervention as needed
Conduct housing inspections /Conduct rounds of the Facility
Recertification
Program Aide
BRC
Brooklyn, NY
03.2017 - 08.2018
Intakes /engages each client assigned and provide guidance and advice as needed
Manage mail program
Support various departments as needed
Respond to emergencies and provide crisis intervention
Shift Supervisor
Children and Family Service
New York, NY
04.2015 - 10.2017
Arrange for coverage for unscheduled absences and other unexpected situations
Record and respond to incidents, client issues, and complaints
Communicate with clinical staff on Residents behavior as well as the care of those on the watch list.
Conduct intake of new and returning clients, and submit them for approval
Complete administrative paperwork for incident reports work orders
Provide in person progress reviews with the clients and relevant staff in regard to reaching service goals
Assess the need of the family, including basics such as food and shelter
Front Desk Counselor/Home Health Aide
Best Care Incorporated
New York, NY
09.2006 - 02.2016
Account for residents and file missing person reports according to the Institute for Community Living Standards
Ensures that the food provided or selected is appropriate for those on a special diet
Provided effective supportive care giving to a diverse population including frail children and the elderly with disabilities
Assist with certain treatment protocols as ordered by the physician.
Education
Electrocardiography Technician/Case Management
Hostos Community College
High School Diploma - undefined
Penn Foster
Skills
Word, Excel, Outlook, PowerPoint, CARES Awards, RealPage, SharePoint, One-step
Certification
LIHTC & Blended Compliance
F02-Fire Guard for Shelter
CPR and First Aid Certification
Mental Health, Substance Abuse & Medical Issues
Best CARE, HHA/PCA 1199SEIU
Crisis RCM Health Care/Crisis Paraprofessional /Non/violent 2012