Angela Marsh
Independent living specialist
Bronx,NY
Summary
Nonprofit professional with 6 years of experience including transit and community outreach in the housing area. Work directly with clients who have mental health and /or substance abuse and local agencies to improve situations. Strengths: leadership, teamwork, strong organization, and communication skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Entitlements Discharge Coordinator
BRC
New York, NY
08.2021 - Current
- Managed resident admissions and discharge and referrals to other facilities, home health agencies and hospice based on resident and family needs, preferences and resources.
- Work with case managers to identify the needs for clients to become housing.
- Network with Homeless outreach, Transitional housing, shelters and SRO for open housing availability.
- Entitlements and discharge specialist for two locations one in Brooklyn 48 beds and the other in Manhattan 32 beds. Responsible for making sure all resident's benefits are current and active. Assist with daily operations, ensuring compliance with established OMH outcomes regarding, discharge and placement retention.
Food Pantry
Thessalonia Worship Center
Bronx, NY
01.2017 - Current
- Administrative dues working with the food bank to place and receive food orders for distribution.
- Coordinate staff training on food safety, sexual harassment, and other compliance training to be In compliance with regulations for New York state.
- Sorted and packed donated food items to ship to families in need.
- Assisted impoverished and homeless population, providing access to selection of quality food products.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Transit Outreach Specialist
BRC
New YORK, NY
01.2020 - 08.2021
- Maximized community outreach, developing customer, public and government rapport to strengthen branding initiatives.
- Maintained outreach contacts in organization's database to track progress toward base building goals.
- Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
Education
Some College (No Degree) - Business/ Health Care Management- Marketing
Berkeley College
Skills
- Strong organizational, business recovery, and sustainability skills
- Seasoned in conflict resolution and negotiations
- Proficient in all Microsoft Office products, Outlook, PowerPoint, Word, and Excel
- Working knowledge of the following applications and systems Street smarts CARES, AWARDS, People smart, Pega, Recon plus, Salesforce, Blueprint, swift, ACH and Funds transfers Social Media – LinkedIn, Facebook
- Complex Problem Solving
Additional Information
- New York State Licensed Health Agent License number 1412662 expiration 02/24
Timeline
Entitlements Discharge Coordinator
BRC
08.2021 - Current
Transit Outreach Specialist
BRC
01.2020 - 08.2021
Food Pantry
Thessalonia Worship Center
01.2017 - Current
Some College (No Degree) - Business/ Health Care Management- Marketing
Berkeley College
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