Chimezie Njoku
Columbia,MD
Summary
Adaptable professional with a strong background in delivery operations, route coordination, and mobile app navigation. Recognized for clear communication, problem solving, and dependable service in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Instacart Shopper
Instacart
Columbia, MD
09.2026 - Current
- Executed shopping strategies to fulfill customer orders with accuracy and timeliness.
- Selected high-quality products aligned with customer preferences and specific order requirements.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Utilized product knowledge to recommend suitable alternatives for unavailable items.
- Implemented time management techniques to consistently meet tight deadlines.
- Packed groceries securely to protect fragile and temperature-sensitive items.
- Followed all safety protocols while handling food items such as raw meats, produce and dairy products.
Corporate Meal Delivery Driver
Meals Now
Columbia, MD
05.2026 - Current
- Executed timely deliveries, consistently meeting customer expectations and contributing to service reliability.
- Delivered exceptional service by promptly resolving issues, enhancing customer satisfaction.
- Addressed customer concerns with calm, respectful service, fostering positive delivery experiences.
- Loaded meals with careful handling to protect temperature and packaging.
- Operated vehicle with safety in mind during various weather conditions. in all weather conditions including rain, snow, sleet, ice.
- Arranged catered meals for events, ensuring presentation and quality.
Delivery Driver
DoorDash
Columbia, MD
01.2024 - Current
- Delivered food orders quickly to support customer satisfaction and service standards.
- Sorted and routed deliveries by designated areas, optimizing delivery times.
- Organized delivery schedule for multiple orders, ensuring timely service quality.
- Verified order details and addressed customer questions, enhancing overall satisfaction.
Delivery Service Partner Driver
Amazon
Dallas, TX
01.2016 - 12.2018
- Coordinated delivery routes to enhance efficiency and reduce delays.
- Delivered goods and services to customers on time and in excellent condition.
- Engaged with customers to resolve delivery-related concerns and enhance satisfaction.
- Handled package delivery with care to ensure items arrived in excellent condition.
- Communicated with dispatch regarding delays and route changes to ensure timely service.
- Conducted regular vehicle inspections to maintain safety standards and compliance.
Skills
- Delivery management
- Order fulfillment
- Route optimization
- Delivery routing
- Order packing
- Time management
- Planning and organization
- Customer service
- Customer engagement
- Problem solving
- Decision-making
- Workload management
- Food safety
- Verbal and written communication
- Supplier coordination
- Adaptability
Timeline
Instacart Shopper
Instacart
09.2026 - Current
Corporate Meal Delivery Driver
Meals Now
05.2026 - Current
Delivery Driver
DoorDash
01.2024 - Current
Delivery Service Partner Driver
Amazon
01.2016 - 12.2018