Chimezie "Mezie" Nwosu
Hampton,VA
Summary
Enthusiastic Customer Service worker with experience in creating effective methods of service. Supports company values and prioritizes tasks to meet all consumer needs. Possesses good public relations and communication skills to promote many business opportunities.
Overview
2
2
years of professional experience
Work History
Server
IHOP
Hampton, Virginia
11.2023 - 03.2024
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area and restocking supplies.
- Communicated effectively with kitchen staff regarding customer allergies and requests.
Hostess
Olive Garden
Chesapeake, VA
12.2022 - 08.2023
- Answered telephone to provide dining information and take reservations.
- Supported servers, food runners, and bussers to keep dining room presentable.
- Greeted guests and seating customers at tables or in waiting areas.
- Communicated with servers about new tables, changes in food availability, and customer comments.
Barista
Starbucks
Hampton, VA
09.2023 - Current
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Memorized recipes for specialty coffee drinks.
- Assisted in the preparation of baked goods including muffins, cookies, scones, and cakes.
- Maintained calm demeanor during high-volume periods.
Barista
Nestlé Toll House Café
Chesapeake, Virginia
11.2021 - 11.2022
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Processed customer bills and payments.
- Described menu items to customers and suggested products based on their preferences.
- Communicated order details to kitchen personnel.
Education
High School Diploma -
Indian River High School
Chesapeake, VA06.2023
Skills
- Product Knowledge
- Work Task Prioritization
- Reliable and Responsible
- Complaint Resolution
- Cleaning and Sanitizing
- Point of Sale Systems
- Guest Engagement
Timeline
Server
IHOP
11.2023 - 03.2024
Barista
Starbucks
09.2023 - Current
Hostess
Olive Garden
12.2022 - 08.2023
Barista
Nestlé Toll House Café
11.2021 - 11.2022
High School Diploma -
Indian River High School
Similar Profiles
Jeremy HollandJeremy Holland
Crew Chief at IHOPCrew Chief at IHOP
Julissa Valencia-CarrilloJulissa Valencia-Carrillo
Lead Server at IHOPLead Server at IHOP
Amanda SuchAmanda Such
Shift Leader at IHOPShift Leader at IHOP
Janeth MachadoJaneth Machado
Server Shift Leader at IHOPServer Shift Leader at IHOP
Christian WashingtonChristian Washington
Startup Founder & Manager at NAStartup Founder & Manager at NA