CHIMORAH YOUNG
Greensboro,United States
Summary
Driven Criminal Justice major with a Biology minor, focused on forensic science and pathology. Demonstrates leadership and teamwork through active engagement in campus organizations. Develops strong research, critical thinking, and ethical decision-making skills, committed to contributing effectively in community service and professional environments.
Overview
5
5
years of professional experience
Work History
Guest Service Leader
Alex Lee, Inc.
Greensboro, United States
12.2021 - Current
- Delivered friendly, knowledgeable service to customers while efficiently resolving issues to enhance satisfaction.
- Interacted with customers in a genuine and pleasant manner.
- Was prompt and efficient in responding to customer questions and requests.
- Prioritized customer assistance over routine tasks, ensuring a focus on service excellence.
- Responded to customer calls in a timely and professional manner.
- Trained new sales associates to foster a positive store culture and improve team cohesion.
- Operated a cash register accurately for cash, check, and credit card transactions.
Delivery Driver
Domino's Pizza
Elizabeth City, North Carolina
02.2025 - 12.2025
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Provided excellent customer service during food drop-offs and pickups.
- Navigated using GPS systems to optimize delivery paths.
- Operated vehicle safely in various weather conditions in all weather conditions including rain, snow, sleet, ice.
- Maintained accurate records of deliveries and vehicle maintenance logs.
Cashier
Zaxbys Chicken Fingers & Buffalo Wings
Greensboro, United States
05.2021 - 10.2021
- Served the needs of more than 100 customers in a busy environment.
- Assisted guests by processing payments, tracking reward accounts, and resolving service issues every day.
- Was in charge of processing payments for items that were sold.
- Practice persuasion skills by encouraging customers to purchase additional items.
Education
Bachelor of Science - Criminal Justice, Biology
Elizabeth City State University
Elizabeth City, NC05-2027
High School -
The Middle College at UNCG
Greensboro, NC01.2023
Skills
- Good telephone etiquette
- Bagging assistance
- Checkout consistency
- Question responses
- Credit and debit processing
- Transaction reconciliations
- Cash counting machine operations
- Scanner operations
- High volume transactions
- Cash handling policies
- Guest inquiries
- Receipt and refund issuance
- Liquor regulations and compliance
- Cash drawer balancing
- Cash management
- Multi-tasking ability
- Physical Strength
- Basic math skills
- Western Union
- Customer service
- Team collaboration
- Project leadership
Affiliations
Freshman Vice President, ECSU Student Government Association, 2023-2024 term
Timeline
Delivery Driver
Domino's Pizza
02.2025 - 12.2025
Guest Service Leader
Alex Lee, Inc.
12.2021 - Current
Cashier
Zaxbys Chicken Fingers & Buffalo Wings
05.2021 - 10.2021
Bachelor of Science - Criminal Justice, Biology
Elizabeth City State University
High School -
The Middle College at UNCG