China Foster
Jefferson,GA
Summary
Sales Representative with over a decade of experience in customer service and sales, excelling in market analysis, product placement, and relationship management. Proven track record of consistently meeting and exceeding sales targets while driving revenue growth. Adept at using CRM software and collaborating with teams to enhance operational efficiency and customer satisfaction. Strong leadership, problem-solving, and communication skills.
Overview
12
12
years of professional experience
Work History
Sales Representative
Wayfair
09.2024 - Current
- Assisted inbound callers with order placements, ensuring high customer satisfaction and repeat business
- Resolved customer issues promptly, improving complaint resolution rates and overall service quality
- Used CRM software to track orders and provide accurate order status updates
- Collaborated with team members to streamline order processing, resulting in faster transaction times and higher sales
- Led sales initiatives, leveraging market analysis to optimize product placement and drive customer satisfaction
Sales Representative
Schwans
05.2019 - 03.2023
- Developed and implemented strategic sales methods and techniques to enhance product sales
- Consistently ranked in the top three for achieving sales objectives within the region
- Regularly met monthly sales targets, demonstrating strong sales skills
- Followed up on leads and built long-term client relationships to promote and sustain sales
Rural Carrier Associate
USPS
02.2019 - 02.2022
- Efficiently arranged and delivered packages while providing excellent customer service
- Delivered mail via planned routes, using both foot and vehicle transportation
- Sorted and packaged mail by delivery sequence, ensuring prompt and accurate deliveries
Sales Associate
Belk
07.2013 - 08.2017
- Delivered excellent customer service, closed sales, and built strong customer relationships
- Utilized product knowledge to assist customers in finding the right products to meet their needs
- Negotiated and persuaded customers to make purchases, enhancing sales performance
Education
High School Diploma -
Clarke Central High School
Athens, GA05.1998
Skills
- Sales & Customer Service
- Leadership & Team Collaboration
- CRM Software Proficiency
- Communication & Negotiation
- Market Analysis & Product Placement
- Microsoft Excel & Google Drive
Timeline
Sales Representative
Wayfair
09.2024 - Current
Sales Representative
Schwans
05.2019 - 03.2023
Rural Carrier Associate
USPS
02.2019 - 02.2022
Sales Associate
Belk
07.2013 - 08.2017
High School Diploma -
Clarke Central High School
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