CHINASA JOY ONYECHERE
DALLAS,Texas
Summary
Talented Claims Adjuster emphasizing effective time management, cost control and mediation. Self-motivated and customer-focused.
Energetic and enthusiastic insurance adjuster motivated to succeed in fast-paced and deadline-driven professional environment. Comprehensive knowledge of claims adjustments.
Overview
1
1
year of professional experience
Work History
Claims Adjuster
Crawford Company - For Allstate
Allen , TX
03.2023 - 12.2023
- Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
- Negotiated and settled claims according to information presented through reports, research and data verification.
- Identified and obtained evidence to ascertain claim value.
- Investigated questionable claims to determine payment authorization.
- Gathered information from various third parties to determine claim acceptability.
- Completed required investigations on referred files within established timeframes.
- Communicated with personnel and legal counsel on claims involving litigation.
- Drafted statement of loss to summarize damages, payments and underlying policy coverage.
Claims Adjuster
Crawford Company - For State Farm
Allen , TX
01.2023 - 02.2023
- Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
- Investigated questionable claims to determine payment authorization.
- Drafted statement of loss to summarize damages, payments and underlying policy coverage.
- Gathered information from various third parties to determine claim acceptability.
- Reviewed data to verify validity of claims and determine case management actions.
- Negotiated and settled claims according to information presented through reports, research and data verification.
Caregiver
Choice Home Health
Dallas , TX
12.2022 - 01.2023
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
Education
Bachelor of Science - Microbiology
University of Nigeria Nsukka (UNN)
12.2004
High School Diploma -
OJODU ABIODUN GRAMMER SCHOOL
LAGOS NIGERIA12.1997
Skills
- Customer Service Management
- Quality Assurance
- Active Listening
- Client Interviewing
- Information Confidentiality
- Decision Making
- Claim Form Analysis
- Conflict Resolution
- Claims Evaluation
- Legal Documentation and Reporting
- Verbal and Written Communication
- Case Presentation
- Liability Determination
- Critical Thinking
- Claims Processing
- Settlement Negotiations
- Coverage Assessment
- Claims File Management Processes
- Strong Interpersonal and Communication Skills
- Interviewing Techniques
- Report Writing
- Xactimate Specialist
- Policy Investigations
- Property Adjusting
- Coverage Assessments
- Claims Investigations
Languages
English
Professional
Timeline
Claims Adjuster
Crawford Company - For Allstate
03.2023 - 12.2023
Claims Adjuster
Crawford Company - For State Farm
01.2023 - 02.2023
Caregiver
Choice Home Health
12.2022 - 01.2023
Bachelor of Science - Microbiology
University of Nigeria Nsukka (UNN)
High School Diploma -
OJODU ABIODUN GRAMMER SCHOOL
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