Chinell Selmon
Chicago,IL
Summary
Self-motivated individual with a knack for quick learning and taking initiative. Known for being friendly, courteous, and articulate. Eager to tackle and excel in new challenges. Skilled in establishing productive work relationships. Highly competent professional who thrives in independent work settings. Excellent telephone communication skills enhance ability to succeed in various work environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Housekeeping/EVS Supervisor
The Admiral At The Lake
Chicago, IL
12.2023 - Current
- Scheduled and assigned tasks to housekeeping staff.
- Maintained cleanliness and high standards in rooms and common areas.
- Created and optimized processes for cleaning operations.
- Performed quality control checks to verify compliance with established standards.
Housekeeping/Laundry Supervisor
Oak Park Oasis
Oak Park, IL
02.2021 - 11.2023
- Conducted training sessions for housekeepers on cleaning and maintenance duties.
- Managed daily staff operations.
- Inspect stairways, lounges, and rooms to maintain cleanliness.
- Coordinated shift schedules and managed replacements during absences.
- Implemented training programs to ensure adherence to hygiene standards.
- Encourage team members and address workplace challenges.
- Resolved customer concerns and specific inquiries.
- Maintained adequate supply of cleaning materials through regular inventory checks.
Housekeeper
Marriott
Chicago, IL
02.2018 - 01.2021
- Making beds, changing linens, cleaning floors, vacuuming carpets, restocking, supplies, using disinfectants, restocking toiletries, cleaning bathrooms.
Housekeeper
Fairfield Inn & Suites
Burlington, IA
07.2014 - 02.2018
- Maintained hygiene standards by replacing used linen, bedding, and towels.
- Sanitized laundry areas, kitchen surfaces, and bathroom fixtures.
- Utilized vacuuming methods to keep floors free of debris.
Customer Service Representative
Chase Bank
Chicago, IL
03.2011 - 06.2014
- Provides solutions to customer inquiries regarding products and services.
- Created new customer profiles through accurate account information entry.
- Ensures customer records are current by updating account details.
- Clarified customer complaints to identify and address product or service issues.
- Ensures accuracy in financial accounts through customer adjustment processing.
- Analyzes customer accounts to propose new offerings to management.
Education
High school diploma -
Hyde Park Academy High School
Chicago, ILSkills
- Heavy lifting
- Excel
- Laundry
- Word
- Time Management
- Production work
- Housekeeping
- Front Office
- INVENTORY
- Windows
- CASH HANDLING
- Inventory control
- Hospitality
- Manufacturing
- Communications
- Front Desk
- Inventory
- Proficient in Microsoft software
- Care plans
- Cash Register
- Retail sales
- LOGISTICS
- Shipping & receiving
- Cleaning
- Reception
- Commercial Cleaning
- CUSTOMER SERVICE
- Logistics
- Filing
- Microsoft Office
- Cash handling
- Customer Service
- Customer service
- Typing
- Clerical experience
- Guest services
- Leadership
- Analysis skills
- Supervising experience
- Hotel experience
- Time management
- Conflict management
- Mentoring
- Recruiting
- Quality control
- Customer support
- Driving
- Janitorial experience
- Hospital experience
- OSHA
Certification
Driver's License
Timeline
Housekeeping/EVS Supervisor
The Admiral At The Lake
12.2023 - Current
Housekeeping/Laundry Supervisor
Oak Park Oasis
02.2021 - 11.2023
Housekeeper
Marriott
02.2018 - 01.2021
Housekeeper
Fairfield Inn & Suites
07.2014 - 02.2018
Customer Service Representative
Chase Bank
03.2011 - 06.2014
High school diploma -
Hyde Park Academy High School