Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ching Hsuan Hung

Phoenix,AZ

Summary

Adaptable and solution-focused, bringing solid foundation in engineering principles and technical aptitude. Possesses knowledge of mechanical and electrical systems, coupled with strong diagnostic and problem-solving skills. Dedicated to ensuring operational excellence and contributing to customer satisfaction through effective service delivery and maintenance. Offering strong foundation in technical skills and keen interest in developing within engineering field. Brings readiness to acquire and apply knowledge in mechanical and electrical systems. Ready to use and develop diagnostic and problem-solving skills in Desired Position role. Developed strong technical and analytical skills in high-paced, field-based environment. Adept at diagnosing and resolving complex technical issues and maintaining equipment reliability. Seeking to leverage these transferable skills in new field, bringing commitment to operational excellence and customer satisfaction. Knowledgeable Desired Position with solid background as Field Service Engineer. Successfully handled complex installations, maintenance, and repairs, ensuring minimal downtime and client satisfaction. Demonstrated technical troubleshooting and problem-solving skills to deliver consistent results. Knowledgeable Field Service Supervisor with top strengths in planning, problem-solving and communication. Skilled in maintaining high customer satisfaction, controlling inventory and providing technical support.

Overview

4
4
years of professional experience

Work History

Field Service Engineer

ASM America
05.2021 - 12.2024
  • Performed onsite installation, modification and maintenance of systems and equipment.
  • Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
  • Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
  • Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.

Education

Bachelor Of Science - Electrical Engineering

Southern Taiwan University of Science & Technology
No. 1, Nantai St, Yonkang District, Tainan City
01.2018

Skills

  • Remote support
  • On-site support
  • Troubleshooting and repair
  • Equipment installation

Timeline

Field Service Engineer

ASM America
05.2021 - 12.2024

Bachelor Of Science - Electrical Engineering

Southern Taiwan University of Science & Technology
Ching Hsuan Hung