Chintan Sain
Jaipur,India
Summary
Dynamic Senior Analyst with extensive experience in order management and analytics, honed at Accenture India and GENPACT. Excelled in client management and statistical modeling, achieving 100% order fulfillment. Proven track record in leading successful transitions and enhancing operational efficiencies. Skilled in fostering team collaboration and driving significant client satisfaction.
Overview
13
13
years of professional experience
Work History
Senior Analyst
Accenture India PVT LTD
Gurugram, Haryana
05.2017 - Current
- Working in MDLZ India Order Management Team with Traditional Trade and handling CRS and manual orders from East, West, South and North Branches.
- Crossed trained in Traditional Trade, Mordern Trade & Ecom Clients.
- Maintained updated knowledge base on industry trends and best practices.
- Identified needs of customers promptly and efficiently.
- Maintained or updated business intelligence tools, databases or dashboards.
- Creating Sales Order of vendors in MDLZ with performing 100% order fulfillment.
- Coordinating with Branches and processing of orders within TAT without any errors in one go.
- Attend calls with clients for quality discussions on weekly/monthly basis.
- Established clear expectations for employees, providing guidance when needed.
- Maintained a positive work environment that promoted collaboration between team members.
- Was a part of Offshore Team for Deductions during transition. Prepared multiple DTP's during Knowledge Transfer. Designed SOP's, initiated quality audits and conducted trainings for new hire as well.
Process Developer/SME “Order to Cash”
GENPACT PVT LIMITED
Jaipur, India
08.2011 - 05.2017
- Proficient in Oracle system, Sun Banking, Sun System Application, Exact, LEO Leasing & Athlon Car Leasing
- Handling cash application, invoice processing of vendors
- Vendor Reconciliations
- Prepare several daily, weekly & monthly process reports and send out to customers
- End to end cross trained in the process
- Understanding of Sub-System how it works and how it link up with GL
- Resolve all quarries regarding invoices & payments of all vendors
- Lead the onsite Ops KT team which did the setup of Order to Cash business from Poland to Jaipur for the largest financers in Europe – 5 FTE’s
- Managing client communication through conference calls and dashboards
- Preparing MIS and Daily Metrics Dashboards for all Entities and insights
- Designed SOPs, initiated quality audits, conducted training for new hires
- Genpact’s services cover areas like Finance and Accounting
Accountant
BALAJI GRANITE PVT LTD
Bangalore, India
- Worked as an Accountant for one year in a private sector in Bangalore
Marketing Executive
BALAJI GRANITE PVT LTD
Bangalore, India
- Worked as a Marketing Executive for one year in the same organization
Education
Bachelor in Commerce -
Assam University
01.2012
Basic - computer
Tally course
Skills
- Performance monitoring
- Analytics program experience
- Analytics software
- Client management
- Portfolio valuation
- Statistical modeling
Proficiency
- Capable of working in high stress and demanding environment.
- Strong Work Orientation with Focus on Result.
- Clear Vision of Personal and Career Goals.
- Taking Challenges.
- Working Effectively in a Team.
- Accuracy and punctuality.
Accomplishments
- Received certificates of excellence seven times for best performance & outstanding performer from Genpact.
- Promoted from Process Associate to Process Developer in the year 2014.
- Was part of the transition and went to Poland for training in Cash Application for the Company De lage landen. DLL is a fully-owned subsidiary of Rabobank Group (Citi Bank).
- Appreciated by customers in Poland for quick learning, good knowledge in Cash Application and received bronze award for the same.
- Received various Appreciations from Clients, Managers, Senior Managers and A.V.P for Excellent Work.
Place
Jaipur, Rajasthan, India
Communication Skills
- English
- Hindi
Personal Information
- Passport Number: L4287158
- Father's Name: Late Sanwar mal Sain
- Date of Birth: 04/16/89
- Gender: Male
- Marital Status: Married
- Religion: Hindu
Timeline
Senior Analyst
Accenture India PVT LTD
05.2017 - Current
Process Developer/SME “Order to Cash”
GENPACT PVT LIMITED
08.2011 - 05.2017
Accountant
BALAJI GRANITE PVT LTD
Marketing Executive
BALAJI GRANITE PVT LTD
Bachelor in Commerce -
Assam University
Basic - computer
Tally course