Dynamic professional skilled in project management and customer relationship management. Experience in leading cross-functional teams to enhance customer engagement and streamline project execution, contributing to significant sales growth and operational efficiency.
Overview
13
13
years of professional experience
Work History
Project Manager
TopNotchRoofing
Lake Mary, Florida
09.2023 - Current
Developed and maintained project plans, timelines, and budgets.
Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
Conducted periodic inspections of job sites for quality and progress.
Participated in professional development opportunities to stay current with industry trends and technologies.
Market Manager/Sales Representative
Universal Forest Products, Inc.
Bartow, Florida
08.2014 - 09.2023
Oversaw inventory management for over 80 Lowe's home improvement stores while keeping each market informed of current trends
Oversaw management of over 200 million board feet of lumber and fence annually to multiple stores
Collaborated with sales teams to align marketing initiatives with business objectives.
Developed marketing strategies to enhance brand visibility and customer engagement.
Built strong relationships with top customers and prospects and generated robust sales pipeline.
Established relationships with vendors to ensure effective execution of campaigns.
Built customer confidence by actively listening to concerns and giving appropriate feedback.
Planned product launches by coordinating activities between sales team and external partners.
Completed promotional and merit increase recommendations for employees based on performance.
Maintained up-to-date knowledge about current industry trends and best practices.
Built partnerships with industry influencers to amplify reach of campaigns through social media channels.
segment of top-tier class and honoree of Best-in-Class award from Lowes Home Improvement in 2021
Caddie Master
Streamsong
Bowling Green, Florida
11.2012 - 06.2014
Established and launched caddie program in alignment with grand opening of industry-leading resort.
scheduling daily operations while maintaining rapport with diverse guests arriving at Resort
Ensured cleanliness and organization of equipment and caddie areas.
Communicated effectively with customers regarding their needs in order to provide excellent service.
Education
Some College (No Degree) - Construction Management
Chaleston Southern
Charleston, SC
Skills
Project management
Budgeting
Risk assessment
Scheduling
Quality control
Inventory management
Customer relationship management
Roofing
Timeline
Project Manager
TopNotchRoofing
09.2023 - Current
Market Manager/Sales Representative
Universal Forest Products, Inc.
08.2014 - 09.2023
Caddie Master
Streamsong
11.2012 - 06.2014
Some College (No Degree) - Construction Management