Summary
Overview
Work History
Education
Skills
Timeline
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Chiquita Simpson

Altamonte Springs,FL

Summary

Dynamic Customer Service Representative with a proven track record at the City of Maitland, excelling in quality assurance to enhance service standards. Skilled in active listening and data entry, I leverage critical thinking to resolve customer issues effectively, ensuring satisfaction and operational excellence.

Overview

11
11
years of professional experience

Work History

Customer Service Representative

City of Maitland
Maitland, FL
06.2014 - Current
  • Implemented quality assurance measures to maintain high standards in customer service operations.

Education

No Degree - Business Administration

Seminole Community College
Sanford, FL

Certificate - Business Administration

Seminole State College of Florida
Sanford, FL

High School Diploma -

Lyman High School
Longwood, FL
06-1982

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Customer Service Representative

City of Maitland
06.2014 - Current

No Degree - Business Administration

Seminole Community College

Certificate - Business Administration

Seminole State College of Florida

High School Diploma -

Lyman High School
Chiquita Simpson