Summary
Overview
Work History
Education
Skills
Timeline
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Chiquita Simpson

Altamonte Springs,FL

Summary

Dynamic Customer Service Representative with a proven track record at the City of Maitland, excelling in quality assurance to enhance service standards. Skilled in active listening and data entry, I leverage critical thinking to resolve customer issues effectively, ensuring satisfaction and operational excellence.

Overview

11
11
years of professional experience

Work History

Customer Service Representative

City of Maitland
2014.06 - Current
  • Implemented quality assurance measures to maintain high standards in customer service operations.

Education

No Degree - Business Administration

Seminole Community College
Sanford, FL

Certificate - Business Administration

Seminole State College of Florida
Sanford, FL

High School Diploma -

Lyman High School
Longwood, FL
1982-06

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Customer Service Representative

City of Maitland
2014.06 - Current

No Degree - Business Administration

Seminole Community College

Certificate - Business Administration

Seminole State College of Florida

High School Diploma -

Lyman High School
Chiquita Simpson