Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chirwood Etienne

Athens,GA

Summary

Highly organized professional with extensive experience in customer service management and problem-solving. Demonstrates ability to maximize customer satisfaction. Excellent communicator with the capacity to quickly diffuse difficult customer situations

Overview

9
9
years of professional experience
1
1
Certification

Work History

WAREHOUSE ASSOCIATE

Aldi's Warehouse
Royal Beach, FL
08.2022 - Current
  • Load and unload trucks using forklifts or pallet jacks
  • Facilitate inventory and inform management of low inventory, record inventory counts in computer system
  • Handled warehouse duties and responsibilities in a high volume facility including picking and ensuring processing efficiency

CSR REPRESENTIVE/WAREHOUSE WORKER

Horizon Distributors
Boynton Beach, FL
06.2021 - 07.2022
  • Receive, store, distribute material, tools, equipment, and supplies throughout the warehouse to sustain manufacturing production activities
  • Unload trucks, check in merchandise, reconcile purchase orders with sales order and distribute received inventory to designated areas
  • Operate forklifts to move materials and items from receiving and storage area from production

CSR SUPERVISOR

Publix
Okeechobee, FL
01.2019 - 05.2021
  • Guided customer support representatives through difficult customer interactions and empowered each with strategies
  • Trained, coached, and mentored a team of employees in relevant policies and procedures
  • Increased accuracy and efficiency of customer service department by recommending vital changes

MEDICAL DELIVERY DRIVER

Garden Drugs
West Palm Beach, FL
10.2016 - 12.2018
  • Safely transported medical supplies and equipment to patients, ensuring timely and accurate services
  • Managed inventory of medical supplies, ensuring stock levels met demand
  • Instructed patients on the proper use of medical equipment upon delivery
  • Ensured all narcotics were signed for and accounted during deliveries

Education

ASSOCIATE IN ARTS -

Palm Beach State Colle

HIGH SCHOOL DIPLOMA -

Lake Worth High School

Skills

  • Staff Monitoring
  • Data Entry
  • Issue Resolution
  • Training Initiatives
  • Shipping and Receiving
  • Warehouse Logistics
  • Forklift Operation
  • Operations Support
  • Sales and Marketing skills
  • Stability

Certification

Forklift Certification

Timeline

WAREHOUSE ASSOCIATE

Aldi's Warehouse
08.2022 - Current

CSR REPRESENTIVE/WAREHOUSE WORKER

Horizon Distributors
06.2021 - 07.2022

CSR SUPERVISOR

Publix
01.2019 - 05.2021

MEDICAL DELIVERY DRIVER

Garden Drugs
10.2016 - 12.2018

ASSOCIATE IN ARTS -

Palm Beach State Colle

HIGH SCHOOL DIPLOMA -

Lake Worth High School
Chirwood Etienne