Chisara Cupid
Darby,PA
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Leader
New York Cares
02.2025 - Current
- Directed 10+ community service projects, managing budgets, supply costs, and volunteer hours to meet program targets.
- Supervised and coached 20+ volunteers, ensuring efficient use of resources and on-time project completion.
- Implemented orientation and training improvements that boosted volunteer retention by 15%, supporting organizational funding goals.
Care Manager
Advance Care Alliance
10.2024 - Current
- Manage a portfolio of 50+ clients, tracking service budgets, identifying cost variances, and ensuring efficient use of organizational funds.
- Coordinate approvals for medical and behavioral services, securing insurance reimbursements and reducing denied claims.
- Maximize funding by obtaining 95% of eligible benefits and entitlements (Medicaid, SSI, SNAP), lowering out-of-pocket costs for clients.
Case Manager
Women In Need
11.2019 - 09.2024
- Partnered with schools and providers to streamline billing and service delivery, cutting resource inefficiencies by 30%.
- Managed 35+ cases with responsibility for balancing individual budgets and program funding allocations.
- Conducted benefit reviews and identified coverage discrepancies, recovering funds and preventing service gaps.
Mentor
Cricketing Together
10.2023 - 06.2024
- Delivered one-on-one mentorship while tracking program outcomes tied to grant funding.
- Produced 100% accurate reports used in financial reviews and funding renewal decisions.
- Applied evidence-based methods that improved participant retention, supporting program sustainability.
Education
Master of Science - Finance: Financial Planning
Liberty University
Bachelor of Arts - Psychology
LIU Brooklyn
05.2019
Skills
- Technical Tools: Microsoft Excel, Microsoft Office Suite, QuickBooks (introductory), Tableau (basic)
- Finance & Accounting: Financial Statements, Budgeting, Basic Accounting Principles
- Professional: Analytical Thinking, Communication, Organization, Team Collaboration
Certification
- Behavioral Finance — Coursera (2025)
- Bookkeeping Basics — Coursera (2025)
Timeline
Team Leader
New York Cares
02.2025 - Current
Care Manager
Advance Care Alliance
10.2024 - Current
Mentor
Cricketing Together
10.2023 - 06.2024
Case Manager
Women In Need
11.2019 - 09.2024
Master of Science - Finance: Financial Planning
Liberty University
Bachelor of Arts - Psychology
LIU Brooklyn