Chishimba Mwila
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate, with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Customer Service Assistant Supervisor
Traditions At The Little Store
10.2021 - Current
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
- Interact with customers, take orders and serve snacks and drinks
- Assess customers' needs and preferences and make recommendations
- Mix ingredients to prepare cocktails
- Plan and present bar menu
- Check customers' identification and confirm it meets legal drinking age
- Restock and replenish bar inventory and supplies
- Stay guest focused and nurture an excellent guest experience
- Comply with all food and beverage regulations
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Coached employees through day-to-day work and complex problems.
CNA - Certified Nursing Assistant
Fort Dodge Health and Rehabilitation
08.2021 - 10.2022
- Turning or moving patients
- Gathering medical supplies
- Bathing patients
- Grooming patients by brushing their hair, and teeth, shaving them, etc
- Feeding patients and documenting their food and liquid intake
- Checking vital signs such as blood pressure and heart rate
- Answering patient calls
Special Education Paraprofessional
Southview Middle School
08.2020 - 05.2021
- Assisted the special education teacher in the operation and function of the classroom
- Contributed in the implementation of the students' special education instructional plans including physical and behavioral management
- Tracked student progress during the school year and create reports to inform parents of the curriculum their children are learning in the classroom
- Empowered students through programs designed to enhance their academic and social achievements
- Acted as a nurturing and encouraging influence for students during lessons
Light Housekeeping
College Nannies and Tutors
07.2018 - 07.2020
- Creating a safe and stimulating environment for the children
- Children's laundry
- Planning meals, preparing food, and/or feeding the children
- Arranging playdates and outings
- Indoor and outdoor play
- Educational activities and crafts
- Carpooling or driving the children to school, activities, or playdates
- Reading to the children
- Help with homework
- Administering medicine with parents' consent, if necessary
- Light housekeeping
Behavioral Therapist
Minnesota Autism Center
02.2020 - 03.2020
- Breaking down skills into component parts to help clients be able to understand
- Repetition
- Positive Reinforcement, and Encouragement
- Improve attention, focus, social skills, memory, and academics
- Decrease problem behaviors
- Self-care
- Motor skills
Special Education Paraprofessional
Northview Middle School
10.2016 - 01.2020
- Assisted the special education teacher in the operation and function of the classroom
- Contributed in the implementation of the students' special education instructional plans including physical and behavioral management
- Tracked student progress during the school year and create reports to inform parents of the curriculum their children are learning in the classroom
- Empowered students through programs designed to enhance their academic and social achievements
- Acted as a nurturing and encouraging influence for students during lessons
Personal Care Assistant
Dungarvin
01.2015 - 05.2017
- Participated in case reviews learning the best ways to make each client comfortable living in the same household as others
- Home organizing by helping with the day to day tasks such as cleaning, cooking and personal hygiene
- Assisted families in planning, shopping for, and preparing nutritious meals to adhere to the needs of each individual client
- Transported clients to locations outside the home, such as to physicians' offices or on outings
Personal Care Aide
Albert Nygren
01.2006 - 01.2016
- Performed housekeeping duties, such as cooking, cleaning, lawn, washing clothes or dishes, or running errands
- Provided companionship and conversation
- Transported clients to locations outside the home, such as to physicians' offices or on outings
Nursing Assistant
Albert Nygren
01.2014 - 01.2015
- Familiarized myself with the history of each client that was diagnosed with dementia in order to efficiently work with them on a day to day basis
- Mobility supervision, hep with getting in and out of a wheelchair, car or shower
- Planned activities and outings for clients
Education
AAS in Web Technology -
Iowa Central Community College
05.2024
Associate in Arts -
Century College
01.2022
Skills
- Databases
- SQL (1 year)
- HTML (2 years)
- C
- Adobe Illustrator
- Adobe Photoshop
- Adobe Premiere
- Adobe InDesign
- WordPress
- Javascript
- HTML
- CSS
Certification
- CPR Certification
- CNA
- Bartender License
Workauthorization
Authorized to work in the US for any employer
Personal Information
Relocation: Anywhere
Timeline
Customer Service Assistant Supervisor
Traditions At The Little Store
10.2021 - Current
CNA - Certified Nursing Assistant
Fort Dodge Health and Rehabilitation
08.2021 - 10.2022
Special Education Paraprofessional
Southview Middle School
08.2020 - 05.2021
Behavioral Therapist
Minnesota Autism Center
02.2020 - 03.2020
Light Housekeeping
College Nannies and Tutors
07.2018 - 07.2020
Special Education Paraprofessional
Northview Middle School
10.2016 - 01.2020
Personal Care Assistant
Dungarvin
01.2015 - 05.2017
Nursing Assistant
Albert Nygren
01.2014 - 01.2015
Personal Care Aide
Albert Nygren
01.2006 - 01.2016
AAS in Web Technology -
Iowa Central Community College
Associate in Arts -
Century College